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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,199 Reviews
Call Service Center (732) 966-9220

1,199 Reviews of Lester Glenn Subaru - Service Center

Sort by
September 15, 2023

Service is always top notch and they never try to pressure you into more then you need. Chris is always so pleasant and helpful. Waiting area is clean and relaxing and fun when dogs are present! More

by LORI414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Bobby Service Dept
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Sep 15, 2023 -

Lester Glenn Subaru responded

Hi LORI414, Thank you for your feedback! We're delighted to hear that you consistently receive top-notch service and appreciate our approach of not pressuring you into unnecessary services. Chris's pleasant and helpful demeanor is something we take pride in. It's great to know that you enjoy a clean and relaxing waiting area! If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

September 15, 2023

Happy with customer rep that took care of me while at the dealership. She explained everything and made it easy for me to understand More

by SPIDER515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Lester Glenn Subaru responded

Hey SPIDER515, We're delighted to hear that you had a positive experience with our team! Clear and thorough explanations are key to ensuring our customers have a smooth experience, and we're glad to know that you found it easy to understand. If you ever have more questions or need further assistance, please feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

September 15, 2023

Great service by the agents and very professional and they let me know what service they are doing to my car and are very informative. More

by ehorin05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Lester Glenn Subaru responded

Hi ehorin05, Thank you for your feedback! We're pleased to hear that you received great service from our agents and found them to be very professional and informative about the services being performed on your car! If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

September 14, 2023

Nicole is by far the best. Excellent communication, Excellent care in all areas of handling this service. Highly recommend 10 stars More

by acpn21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole, Service Dept.
Report | Print
Sep 15, 2023 -

Lester Glenn Subaru responded

Hi acpn21, Thank you for your glowing review! We're thrilled to hear that Nicole provided you with excellent communication and care throughout your service experience. Your recommendation and 10-star rating mean the world to us! If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We're here to provide top-notch service whenever you need it. Happy Driving, The Lester Glenn Subaru Team

September 14, 2023

Service is always top notch and they never try to pressure you into more then you need. Ekaterina is always so pleasant and helpful. More

by PENNY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
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Sep 15, 2023 -

Lester Glenn Subaru responded

Hi PENNY20, Thank you for your feedback! We're delighted to hear that you consistently receive top-notch service and appreciate our no-pressure approach! Ekaterina's pleasant and helpful demeanor is something we take pride in. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

September 13, 2023

Always have a pleasant experience when I bring the car. Kathy is great and service is always on time. More

by DANTICO78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy, Ottmer
Report | Print
Sep 14, 2023 -

Lester Glenn Subaru responded

Hi DANTICO78, We appreciate your feedback! It's wonderful to hear that you always have a pleasant experience when you bring your car for service. Kathy's great service and punctuality are something we take pride in! If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We're here to provide top-notch service whenever you need it. Happy Driving, The Lester Glenn Subaru Team

September 13, 2023

Great service given with a bit of friendly banter, clear stating of needs now and in the future, and respect shown to all. Questions were answered and needs were met. Well done! More

by cath13ardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy/ service manager
Report | Print
Sep 14, 2023 -

Lester Glenn Subaru responded

Hi cath13ardt, Thank you for sharing your experience with us! We're thrilled to hear that you received great service with a touch of friendly banter! Clear communication about your vehicle's needs and respectful service are our priorities, and we're pleased to know that we met your expectations. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

September 13, 2023

Quick efficient friendly service agents. Pleasant clean waiting area. Appreciate the updates via phone and being able to prepay before arriving to pick up vehicle. More

by BJCARDS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Lester Glenn Subaru responded

Hey BJCARDS02, Thank you for your feedback! We're delighted to hear that you found our service agents to be quick, efficient, and friendly! Providing a pleasant and clean waiting area is important to us, and we're glad you appreciated the updates and the option to prepay! If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

September 13, 2023

Good honest service, plenty of available service appointments and operating hours, congenial and efficient staff More

by walterc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole (service advisor)
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Sep 14, 2023 -

Lester Glenn Subaru responded

Hi walterc2, Thank you for sharing your positive feedback! We're pleased to hear that you found our service to be good and honest! We take pride in offering plenty of available service appointments and operating hours to accommodate our customers! If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We're here to provide top-notch service whenever you need it. Happy Driving, The Lester Glenn Subaru Team

September 13, 2023

Kathy went above and beyond. Getting my car in on a Friday to be looked at and getting us a loaner so we could get to a wedding out of state. The loaner was an Ascent and I beli More

by CALLESSIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy O
Report | Print
Sep 14, 2023 -

Lester Glenn Subaru responded

Hey CALLESSIO, Thank you for your feedback! We're delighted to hear that Kathy went above and beyond to assist you, especially in arranging a loaner vehicle for your out-of-state wedding! If you have any more questions or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

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