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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,199 Reviews
Call Service Center (732) 966-9220

1,199 Reviews of Lester Glenn Subaru - Service Center

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September 23, 2023

Great service department. Christopher my service manager was terrific. Enjoyed my first service appointment the other day. More

by karenm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Lester Glenn Subaru responded

Hey karenm0, We're thrilled to hear that you had a great experience with our service department and Christopher during your recent visit! Providing excellent service is a top priority for us, and it's wonderful to know that we met your expectations. If you have any more service needs or questions in the future, please feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

September 21, 2023

I feel like my Subaru service liaison, Kathy Ottmer, is an old friend. She’s a straight shooter who tries to do the best for my Ascent. I really appreciate her advice! More

by MARY_TOWNSEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy, Ottmer
Report | Print
Sep 22, 2023 -

Lester Glenn Subaru responded

Hi Mary, We're delighted to hear that Kathy has made you feel like an old friend and that she provides you with honest and helpful advice for your car! Our team is dedicated to ensuring you have a positive and trustworthy service experience. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Happy driving, The Lester Glenn Subaru Team

September 20, 2023

Stopped by without appointment to have tire pressure checked after getting alerted. Checked tires and found no problems. Just added air to one tire. Great service as usual. More

by JSKWAS103
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
Report | Print
Sep 20, 2023 -

Lester Glenn Subaru responded

Hi JSKWAS103, We're delighted to hear about your great service experience! It is great to know we were able to help you on short notice! Your satisfaction is important to us, and we're here to assist you whenever you need further service or have more feedback in the future. If you have any more questions or concerns, please don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

September 19, 2023

Great staff, got me right in for my Express oil change, very happy with the service. More

by DBERN427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
Report | Print
Sep 20, 2023 -

Lester Glenn Subaru responded

Hi DBERN427, We're delighted to hear that our great staff got you in for your oil change promptly and that you're very happy with the service! Providing efficient and satisfactory service is important to us, and we're here to assist you whenever you need more service or have further feedback in the future. If you have any questions or concerns, please don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

September 19, 2023

The Staff and mechanics are always attentive courteous and patient. I miss understood a cost estimate and was about to eliminate the suggested corrective action, but the service rep sat down and re-explai More

by DENNIS.MANZELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2023 -

Lester Glenn Subaru responded

Hi DENNIS.MANZELLA, We appreciate your feedback and understanding! We're glad to hear that our service team have been attentive, courteous, and patient with you. Misunderstandings can happen, and it's great to know that our service representative took the extra time to ensure you fully understood the cost estimate and the suggested corrective action. Your satisfaction is important to us, and we're here to assist you whenever you have more questions or need further assistance in the future. If you have any more feedback, please don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

September 18, 2023

I was greeted immediately when I walked in the showroom for my service. They took my car in right away and it was completed within 1 hour. It was a quick and pleasant experience. More

by SLIMLIN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Lester Glenn Subaru responded

Hi SLIMLIN5, We're delighted to hear that you had a quick and pleasant experience with us! Providing prompt and efficient service is important to us, and we're glad to know that your visit went smoothly. If you ever need more service or have questions in the future, please don't hesitate to reach out. We're here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 18, 2023

Nice staff, quick service, comfortable lounge with great coffee and Wi-Fi. What more do you need? More

by DREVILMX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Sep 18, 2023 -

Lester Glenn Subaru responded

Hi DREVILMX, We're pleased to hear that you had a positive experience with our team! Providing a comfortable lounge with great amenities like coffee and Wi-Fi is just one of the ways we aim to make your visit as pleasant as possible. If you ever need more assistance, have any questions in the future, or would like another cup of coffee, please don't hesitate to reach out. We're here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 17, 2023

Chris was extremely helpful and pleasant to deal with. He listens to all your questions and explains everything in detail. More

by MARIA.HERGERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Sep 18, 2023 -

Lester Glenn Subaru responded

Hey MARIA.HERGERT, We're delighted to hear that Chris provided you with an extremely helpful and pleasant experience! Listening to customers' questions and explaining everything in detail is what we aim for to ensure you have the best experience possible. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

September 17, 2023

Great service team and comfortable waiting area with room to get some work done during my appointment. More

by agarrisonkast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
Report | Print
Sep 18, 2023 -

Lester Glenn Subaru responded

Hi agarrisonkast, Thank you for sharing your experience with our team! Providing great service and a comfortable waiting area for our customers is important! We're glad to hear that you found our waiting area accommodating for getting some work done during your appointment! If you ever need more service or have questions in the future, don't hesitate to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

September 16, 2023

Subaru is Great to deal with, they have the Best staff & do quick repairs! Happy I bought a Subaru! More

by jnjcal0620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The manager that has been assigned to us for all our needs is the Best!!!
Report | Print
Sep 18, 2023 -

Lester Glenn Subaru responded

Hi jnjcal0620, We're thrilled to hear that you had such a positive experience with our staff! It's fantastic that you're pleased with your Subaru and that our team was able to provide quick repairs and excellent service. If you ever have any more needs or questions in the future, don't hesitate to reach out. We're here to assist you. Happy Driving, The Lester Glenn Subaru Team

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