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Lester Glenn GMC - Service Center

Toms River, NJ

4.8
26 Reviews

26 Reviews of Lester Glenn GMC - Service Center

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May 28, 2025

Kathleen is an amazing service advisor, she keeps you informed on the progress of your services and is always going above and beyond. She’s the best part of Lester Glenn GMC More

by Meehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hawkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Lester Glenn GMC responded

Hey Meehan, Thanks for sharing your experience! We're so glad to hear that Kathleen made such a positive impact—her dedication and communication truly shine, and we're lucky to have her on the team! We'll be sure to pass along your kind words! Happy Driving, The Lester Glenn GMC Team

May 25, 2025

I have been with this dealership for many years and they have been wonderful years More

by rab07506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Lester Glenn GMC responded

Hi rab07506, Thanks for sharing your experience! We’re grateful for your many years of loyalty and thrilled to hear that your time with us has been wonderful. We look forward to continuing to serve you for years to come! Happy Driving, The Lester Glenn GMC Team

May 22, 2025

Had a problem with my car, and my self being 90 years old and my significant other being 94 years old, it is a chore bringing my vehicle in. I happen to live in the same neighborhood as Craig DiBella, the Ge More

by JudyH1035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig DiBella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hawkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Peak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanne Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The whole service department
May 27, 2025 -

Lester Glenn GMC responded

Hey JudyH1035, Thanks for sharing your experience! We're truly touched by your kind words and so glad Craig and our service team were able to make things easier for you and your significant other! Going the extra mile is what we strive for, and we're honored to have been able to help. Your comfort and convenience mean the world to us, thank you for your trust! Happy Driving, The Lester Glenn GMC Team

April 06, 2025

Lester glenn gmc always do what their suppose to do and I dont have to check 0n their work, no problems making appoinments More

by rsolari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Peak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Lester Glenn GMC responded

Hey rsolari, Thanks for sharing your experience! We're glad to know you've come to rely on our team to get things done right the first time! It’s great to hear that scheduling is easy and everything runs smoothly without needing to follow up. That’s exactly the dependable service we aim to deliver every visit! Happy Driving, The Lester Glenn GMC Team

October 20, 2024

Good communication- good courtesy ride. I would recommend the Lester Glenn service center.and use them again. More

by Marysinnott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Roussos
September 12, 2024

As always, the people at Lester Glenn Buick/GMC, located in Toms River, NJ, are really great. Needed a routine oil change, etc, but was having a problem with the AC. They found the problem and corrected More

by Susanjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Peak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Domenico
March 25, 2024

Outstanding as usual, great diagnosis and repair. Bill is service is one of the main reasons I've been going here for 10 years or so! More

by petecat2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Peak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Lester Glenn GMC responded

Hi petecat2001, Thank you for your loyalty and for sharing your experience! We're thrilled to hear that you found our service outstanding as usual and that Bill's service has been one of the main reasons you've been coming to us for 10 years! Providing great diagnosis and repair services is important to us, and we're glad to hear that we've consistently met your expectations. If you ever need anything else or want to share more about your experience, feel free to reach out. Here's to many more years of great service with us! Happy Driving, The Lester Glenn Buick GMC Team

March 19, 2024

Very courteous and timely in basic routine service provided in a time frame they had promised. More

by bobpetrillo2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Peak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Lester Glenn GMC responded

Hi bobpetrillo2016, Thank you for your feedback! We're pleased to hear that you found our team very courteous and timely in providing basic routine service! Meeting the promised time frame is important to us, and we're glad we could deliver on that for you. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Buick GMC Team

March 19, 2024

My first meeting of Kyle, he gave me a direct line to call him if I call the number and he happens not to be available. All I have to do is leave a message or send him a text message. Kyle is very very e More

by Tomdlug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Petty
Mar 20, 2024 -

Lester Glenn GMC responded

Hi Tomdlug, Thank you for sharing your experience with Kyle! We're delighted to hear that Kyle provided you with excellent service and made the process convenient for you! Providing a direct line for communication and ensuring prompt responses to your questions are crucial aspects of our commitment to customer satisfaction! We'll be sure to pass along your kind words to Kyle. If you ever need anything else or want to share more about your experience, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Buick GMC Team

January 28, 2024

Always efficient and nice people to deal with. I like the easy phone messaging and pay by phone. More

by natfam108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hawkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Lester Glenn GMC responded

Hi Natfam108, We're thrilled to hear about your positive experiences with us! Efficiency and excellent customer service are top priorities for our team, and it's fantastic to know that you find our process smooth and our team pleasant to deal with! We're glad you appreciate the convenience of phone messaging and pay-by-phone options! If there's anything else you need or if you have more feedback to share, feel free to reach out! Thank you for choosing us! Happy Driving, The Lester Glenn Buick GMC Team

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