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LLester Glenn Chrysler Dodge Jeep RAM FIAT- Service Center

Toms River, NJ

3.6
72 Reviews
Call Service Center (732) 831-7641

72 Reviews of LLester Glenn Chrysler Dodge Jeep RAM FIAT- Service Center

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August 31, 2023

Excellent experience as always with service representative. It was a very easy process & hassle free. More

by azjha2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Genthe
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Aug 31, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Azjha2, Thank you for your continued support and feedback! We're glad to hear that you had an excellent experience with us. Making the process easy and hassle-free is what we aim for. If you have any more questions or need assistance in the future, feel free to reach out. Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

August 30, 2023

Great service and the staff is a pleasure to work with. Service was completed well before it was expected. More

by drjcowboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Gibson
Report | Print
Aug 30, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Drjcowboys, Thank you for your kind words! We're thrilled to know that you had a great experience with us! Our team takes pride in providing efficient and pleasant service to our customers! If you have any more automotive needs in the future, feel free to reach out. Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

August 29, 2023

He was very polite, answered all my questions. There was a discrepancy in price, but he made it right. More

by rbarrett6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Gibson
Report | Print
Aug 29, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hey rbarrett6969, Thank you for taking the time to leave a review of your experience! We're glad to hear that our team provided you with polite and attentive service. We apologize for any discrepancies in price, but we're pleased that they were resolved to your satisfaction! Your feedback helps us improve and ensure that our customers have a positive experience. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

August 29, 2023

The lady Ann who helped us was terrible. She confused my appointment then told me I didn’t have one. My son left only to be called and told we did have an appointment. This woman is a mess a More

by Nusgoods1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ann Marie Schulz
Report | Print
Aug 30, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hello Nusgoods1, We apologize for any inconvenience you experienced during your recent visit. Your feedback is important to us, and we're sorry to hear about the confusion with your appointment. We strive to provide excellent customer service, and it seems like there was a miscommunication in this case. Bernie, our service manager willl be reaching out soon! Best regards, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

August 23, 2023

The wait wasn’t too long. I feel like my vehicle was thoroughly looked at More

by missbunny84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernie Helme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Larsen
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Aug 25, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi missbunny84, Thanks a bunch for sharing your feedback with us! We're glad to hear that the wait wasn't too long during your visit. It's fantastic that you feel your vehicle was thoroughly looked at, ensuring a comprehensive and satisfying service. If there's anything more you'd like to share or if you need assistance in the future, please don't hesitate to reach out. We're here to ensure your experiences with us are always excellent. Thanks again, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

August 14, 2023

Worst service center ever! They break everything won’t replace it, broke my mirrors , broke my sunroof, broke my windshield, they don’t call anyone back they don’t return phone More

by Rotonda87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene
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August 11, 2023

Great Dealership customer service from Ann in the service department was trash. Her attitude was disgusting. I was sent away 7:30 in the morning then told to come back after she realized she made a mistake b More

by Nusgoods1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Marie Schulz
Report | Print
August 10, 2023

Great customer service. Jeff Genthe was fantastic at vehicle service. Courteous. detailed and covered everything. More

by lencasp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanna Martin, Jeffrey Genthe
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August 10, 2023

great service and communication Jeff kept me posted throughout my service the tech stayed late to get my car ready as usual everyone always friendly and giving you their best More

by kshulman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not get a name valet on duty for 8/7, Jeffrey Genthe
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August 09, 2023

Kyle was great and super helpful. Super understanding and made the process very easy. 10/10 More

by saraleaallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Gibson
Report | Print
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