Leson Chevrolet - Service Center

Equinox was in shop 2 weeks without a loaner car. Front end issues. Passenger shock manufacturer failure. Back in shop now. Problem is worse. Brand new vehicle, only 1000 miles. Exhibited issues at 3 Front end issues. Passenger shock manufacturer failure. Back in shop now. Problem is worse. Brand new vehicle, only 1000 miles. Exhibited issues at 30 miles. More

They took care of me right away. Changed the battery on my vehicle in 10 minutes. Changed the battery on my vehicle in 10 minutes. More

Their pricing needs a hard look at from mgmt. i was quoted $30 more for the same previous service when the appt was made over the phone. Upon checking in i was given 3 different increased prices i was quoted $30 more for the same previous service when the appt was made over the phone. Upon checking in i was given 3 different increased prices and everyone in service seemed confused. i requested to speak to the service mgr and was told he no longer works there and no one had replaced him. More

Need to call and up date about what's going on with car and not have animals in customer care and not have animals in customer care More

I have been bringing my vehicles to Lesson for service for about 25 years. This last experience was horrible. I had an appointment on Thursday Jan 2 at 8:30. The service adviser said she would give me an for about 25 years. This last experience was horrible. I had an appointment on Thursday Jan 2 at 8:30. The service adviser said she would give me an update later that day. I did not here from her so I called twice in the afternoon. I left messages and received no call back. On Friday I called and left 3 more messages with no reply. I was told she left for the day and was passed on to another service adviser. He said he would look in to it and call me back. Of course I was not called back. I left messages for him as well. Monday came and I called my original adviser another 3 or 4 times and left messages with no reply again. I finally got in touch with her by accident when she answered the main line. I took over a dozen calls and messages to finally talk to my service adviser. I have never felt so under appreciated and frustrated. This was such a poor experience. If I ran my business like this, I would no longer have work. I do not know if I will return after being a loyal service customer for about 25 years. Carlos Mena More

They were very polite and professional. I was told it would take a couple of hours. They finished well ahead of schedule. I was told it would take a couple of hours. They finished well ahead of schedule. More

would have liked to know more about the condition of my oil change. like the lady at the front desk inside. oil change. like the lady at the front desk inside. More

They still didn't fix my problem after bring my car to them 4 times them 4 times More

I was very pleased with the quick intake and oil change service. It’s a convent location and scheduling service was easy online. service. It’s a convent location and scheduling service was easy online. More

Alex is always welcoming and attentive, ensuring that all my questions were answered and that I understood the process. Her professionalism and expertise made the experience seamless and stress free, It is c my questions were answered and that I understood the process. Her professionalism and expertise made the experience seamless and stress free, It is clear that she genuinely cares about her customers. Thank you for your service. More