Leson Chevrolet - Service Center

I would have like to have had more communication without me always calling and for the amount of time more car was gone would have liked to have been offered a loaner. I feel if I had not went up there my c me always calling and for the amount of time more car was gone would have liked to have been offered a loaner. I feel if I had not went up there my car would not have been ready because the tech was trying to say I needed something else. I check my tires and they were good I was told my tires were bad but I had purchased my tires with warranty for Discount tires did not line the fact that someone was trying to get more money out of me. My car is running good the problem was fixed but I would have liked better customer service More

Since purchasing my vehicle six years ago, I've received superior service at Leson. That is only because of my Service Rep Alex.. She makes it possible because of her character, experience and superb expe superior service at Leson. That is only because of my Service Rep Alex.. She makes it possible because of her character, experience and superb experience. More

Highly recommend and great service, even wash my truck, fast and easy to set up appointment fast and easy to set up appointment More

Fast service a little pricey. Shelia was very helpful. I think Walmart would have been cheery Shelia was very helpful. I think Walmart would have been cheery More

Outstanding lady she deserves an award employee of the year very kind lady need more people like her year very kind lady need more people like her More

Poor communication when my vehicle under warranty was disabled. I was able to pull a code from my vehicle on the order of minutes, but it took this dealership 3 days to do what I did in less than an hour disabled. I was able to pull a code from my vehicle on the order of minutes, but it took this dealership 3 days to do what I did in less than an hour. No one initially made me aware that I could use Chevy Roadside Assistance despite me calling the dealership to confirm that I indeed still had my warranty. The dealership was also unable to tell me how to shift the vehicle out of park to neutral so that the tow truck driver did not have to drag my vehicle on and off the truck. Also, I came to find out the part that failed on my vehicle is known to be on recall from GM (fuel pump control module (tow truck driver says he sees these fail all the time)), yet, this dealership, which performed routine maintenance on this vehicle several times, did not make me aware of the recalled part and thus causing my vehicle to fail on Thanksgiving. It took me hounding the dealership on Monday to have my vehicle looked at and ultimately have the bolt-on module installed. All in all, there is no sense of service initially given, you have to pry and press to get it. What fun! More

Had no problem work was done in a timely manner thanks for enabling things to be taken care 3 for enabling things to be taken care 3 More

Smooth drop off. I really like the SMS communication and authorization of service. Staffs were friendly. I really like the SMS communication and authorization of service. Staffs were friendly. More

Pretty sure they hit my mirror and didn’t fix it. I have no proof. I have no proof. More

Bright my corvette in to get oil change looked like an oil change on her outside of car instead. They do not care about your car only want your money oil change on her outside of car instead. They do not care about your car only want your money More