Les Stanford Chevrolet Cadillac - Service Center

Les Stanford Chevrolet has been my dealer of choice for over 25 years. From the General Sales Manager, Scott Montgomery, to my sales rep, James Quinn, the service manager, Mike McDonald and the body shop' over 25 years. From the General Sales Manager, Scott Montgomery, to my sales rep, James Quinn, the service manager, Mike McDonald and the body shop's Brian Greiner, I wouldn't consider going anywhere else. They have been very good to me. More

First they give you one price and then it ends up costing a lot more. They are dishonest and dont want to take the time to let you test drive the vehicle and to top it off they dont even know where things a a lot more. They are dishonest and dont want to take the time to let you test drive the vehicle and to top it off they dont even know where things are on the car. We did end up paying way too much for the vehicle. I should have told them to shove it and went somewhere else. We didnt even get a clean vehicle. Now we have nothing but problems with liars in the service department and they dont want to repair the vehicle even though its under warranty. They have charged me an arm and leg for what should be covered parts. The 5 times I had it in for service, the car was given back to me dirty. When I mentioned that the Jeep dealer washes and vacuums it out, then they offer to do it while I wait more time. I told them No Thanks. I think I am going to sell this car and buy another PT Cruiser because Westborn Chrysler Jeep treats its customers with respect unlike Les Stanford. I now will never buy another GM product no matter what because of the way I have been treated at Les Stanford. More

Refused to honor appointment to service my car with no explanation. Rude and unprofessional. explanation. Rude and unprofessional. More