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Les Stanford Chevrolet Cadillac - Service Center

Dearborn, MI

4.5
75 Reviews

75 Reviews of Les Stanford Chevrolet Cadillac - Service Center

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July 23, 2024

This was a terrible experience. My car was there over a week and no one contacted me one way or another even though they said they would. I had to call them 3 different times to get More

by lynnesantoscoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Melton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Les Stanford Chevrolet Cadillac responded

Thank you genuinely for providing this very valuable feedback. We are so sorry to hear that this was your most recent experience with us. We would love to discuss this further with you so we can help to resolve your current situation as well as any future operational issues. Please contact us and ask to speak directly to our Service Director. We can be reached at 313-457-0364.

July 11, 2024

Jeff Edwards was a considerate and professional service manager. You can trust him to give you an honest evaluation, provide updates, and come through to complete the job. If you have a C8, this is the o More

by djwareck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Edwards
Jul 11, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Les Stanford Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2024

The customer service was exceptional. The Service consultant, Jodie works intensively to address my needs and identity supports. The time to complete the service was less than two hours. More

by Wwburdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jodie
Jun 27, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Les Stanford Chevrolet. We look forward to your next visit! Take care!

June 24, 2024

I have purchased a lot of cars over my lifetime and dealt with a lot of different dealerships. This one by far surpasses all the dealer ships I have dealt with. They always go out of their way to ensure tha More

by twlight222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Sladovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 24, 2024

People that work at the service are friendly and knowledgeable the waiting room was clean, More

by havt
Recommend Dealer
Yes
Employees Worked With
Jeffrey Edwards
Jun 27, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, we appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

June 24, 2024

Very professional and quick service. Helpful staff that accommodated me on a walk in basis. I would highly recommend it. More

by ridebouk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Les Stanford Chevrolet! Thanks again for the recommendation, and have an amazing day!

June 24, 2024

Such a great place to service your car. The staff is so polite and friendly. The work is done in a timely manner. They are very hospitable while you wait. I mainly get a car from this deal More

by Hkhammoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

May 22, 2024

The service at Les Stanford is second to none, I’m rather particular and I wouldn’t go anywhere else for good clean service More

by Mpremtaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Les Stanford Chevrolet Cadillac responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2024

Dealership is professional and open about what to expect with any work I’ve had done with my car. Prices are reasonable especially with my points. More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2024

I went in for a scheduled oil change, tire rotation and tire balance. Everything was good. More

by citygirl1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody in service
May 23, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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