Les Stanford Chevrolet Cadillac - Service Center
Dearborn, MI
75 Reviews of Les Stanford Chevrolet Cadillac - Service Center
This was a terrible experience. My car was there over a week and no one contacted me one way or another even though they said they would. I had to call them 3 different times to get My car was there over a week and no one contacted me one way or another even though they said they would. I had to call them 3 different times to get the status. When they finally were able to give me a estimate for the work, they asked me for the last 4 digits of my social security number. When I wasn't willing to give them that they said I had to physically come in to sign off on it. I decided to take it elsewhere. When I asked for the estimate they had givene on the phone in writing, they hand wrote. Never once apologized for never getting back to me. Terrible customer service! More
Jeff Edwards was a considerate and professional service manager. You can trust him to give you an honest evaluation, provide updates, and come through to complete the job. If you have a C8, this is the o manager. You can trust him to give you an honest evaluation, provide updates, and come through to complete the job. If you have a C8, this is the only place to get service, and I drive over an hour to get there! Thank you Jeff!! More
The customer service was exceptional. The Service consultant, Jodie works intensively to address my needs and identity supports. The time to complete the service was less than two hours. The Service consultant, Jodie works intensively to address my needs and identity supports. The time to complete the service was less than two hours. I will return and recommend this dealer. More
I have purchased a lot of cars over my lifetime and dealt with a lot of different dealerships. This one by far surpasses all the dealer ships I have dealt with. They always go out of their way to ensure tha with a lot of different dealerships. This one by far surpasses all the dealer ships I have dealt with. They always go out of their way to ensure that your needs are met. More
Very professional and quick service. Helpful staff that accommodated me on a walk in basis. I would highly recommend it. Helpful staff that accommodated me on a walk in basis. I would highly recommend it. More
Such a great place to service your car. The staff is so polite and friendly. The work is done in a timely manner. They are very hospitable while you wait. I mainly get a car from this deal The staff is so polite and friendly. The work is done in a timely manner. They are very hospitable while you wait. I mainly get a car from this dealership based on the service alone. More
Dealership is professional and open about what to expect with any work I’ve had done with my car. Prices are reasonable especially with my points. with any work I’ve had done with my car. Prices are reasonable especially with my points. More