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Les Stanford Chevrolet Cadillac - Service Center

Dearborn, MI

4.5
72 Reviews

72 Reviews of Les Stanford Chevrolet Cadillac - Service Center

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August 23, 2024

I made an appointment and when I arrived they took the car right in. Service advisor told what maintenance was needed and the cost. In total took about an hour. More

by rodgeso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

This was the first time that I had to bring my 2023 corvette in for service, they replaced the defective battery, changed the oil and installed 2 radiator screens on the front, all the work was complet More

by Stingray 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Had my Lease car in for oil change and tire rotation. When I checked tire pressure it wasn't checked. More

by tonyhatkow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McKane
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2024

Stanford Dealership is my favorite place to purchase and service my car.. The service and employees are stellar. More

by lindajmac27@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2024

Service Representatives are polite, courteous and respectful and keep you apprised of the status of service More

by lindajmac27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip
July 27, 2024

The dealership service area is clean, coffee available and the staff is very friendly, they open early. More

by QueenPetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
July 27, 2024

Best for normal service, in a timely manner, they are also great for the unexpected break down. Service Writer was excellent Mike M More

by Smay201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

This was a terrible experience. My car was there over a week and no one contacted me one way or another even though they said they would. I had to call them 3 different times to get More

by lynnesantoscoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Melton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Les Stanford Chevrolet Cadillac responded

Thank you genuinely for providing this very valuable feedback. We are so sorry to hear that this was your most recent experience with us. We would love to discuss this further with you so we can help to resolve your current situation as well as any future operational issues. Please contact us and ask to speak directly to our Service Director. We can be reached at 313-457-0364.

July 11, 2024

Jeff Edwards was a considerate and professional service manager. You can trust him to give you an honest evaluation, provide updates, and come through to complete the job. If you have a C8, this is the o More

by djwareck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Edwards
Jul 11, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Les Stanford Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2024

The customer service was exceptional. The Service consultant, Jodie works intensively to address my needs and identity supports. The time to complete the service was less than two hours. More

by Wwburdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jodie
Jun 27, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Les Stanford Chevrolet. We look forward to your next visit! Take care!

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