Les Stanford Chevrolet Cadillac - Service Center
Dearborn, MI
76 Reviews of Les Stanford Chevrolet Cadillac - Service Center
The service department is bad. They charged me for new TVs in my Escalade and then return the truck to me and they did not work. I also paid them to do mechanical work and now my t They charged me for new TVs in my Escalade and then return the truck to me and they did not work. I also paid them to do mechanical work and now my truck has a winning noise when I hit the gas. I took it back and they told me it mite be the transmission on a 2021 Escalade. Then to add insult to injury they told me the transmission guy won't be back until next year in 2025. Then told me it's nothing and I can keep driving it. I feel so bad after spending thousands of dollars on this truck. I don't know if it's the truck or Les Stanford service department. More
The people working in the service dept. are polite and very helpful. They explain everything completely. are polite and very helpful. They explain everything completely. More
I was able to get taken care of in a timely manner and the staff was very helpful. the staff was very helpful. More
The dealerships staff are accommodating, attentive to customers needs and assures all problems are resolved. The approach is proactive, efficient and effective. customers needs and assures all problems are resolved. The approach is proactive, efficient and effective. More
Customer service was very good . Very helpful and kind. Scott Estes is the best! I will come back again for service at Les Stanford Very helpful and kind. Scott Estes is the best! I will come back again for service at Les Stanford More
Les Stanford provides Excellent service, Professional Staff and they care about you and your vehicle needs. Staff and they care about you and your vehicle needs. More
The advisor was very friendly. He approached my car right away and addressed my concerns. The dealership was very clean. The waiting area was very clean. The service was completed He approached my car right away and addressed my concerns. The dealership was very clean. The waiting area was very clean. The service was completed sooner than I was expecting. More
Terrible terrible terrible overpriced overcharging not fixing right the first time you bring in , have to take car back in because someone there don’t know what they doing xxxxxxxx fixing right the first time you bring in , have to take car back in because someone there don’t know what they doing xxxxxxxx More