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Les Stanford Chevrolet Cadillac - Service Center

Dearborn, MI

4.5
82 Reviews

82 Reviews of Les Stanford Chevrolet Cadillac - Service Center

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February 07, 2025

I like that there is prompt communication by way of text messages. I have always been treated respectfully. I also like that transportation is provided for pick up. More

by dcrowellbuffington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
February 05, 2025

Les Stanford provides exceptional and quick vehicle service with knowledgeable technicians, prompt assistance, and outstanding customer care, ensuring a smooth and hassle-free experience. More

by pilgrims1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

My SA was of great assistance and very helpful. Vehicle is operating as designed after most recent repairs More

by 8ace8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris , Ryan, Scott
February 04, 2025

The workers are good at what they do ( esp Mike K) I have not been disappointed once in over then 5 years. Keep it up More

by j.joseph60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya
January 22, 2025

I took my car there for one thing know my tramission needs work I just paid 800dollars know they need 2500.00dollars worth of work I feel there terrible More

by Pamthomas444@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Macdonald
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Melton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Orr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Russ
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kuss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Les Stanford Chevrolet Cadillac responded

Hello, We are so sorry to hear that you were not satisfied with our level of service. We invite you to contact us directly to speak more about your concern. Please contact our Service Director at 877-454-9837. We would be happy to discuss this further with you to see how we can be of better assistance.

January 20, 2025

Staff is the best in michigan, and helpful no matter what questions I had to ask More

by docawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

The service department is bad. They charged me for new TVs in my Escalade and then return the truck to me and they did not work. I also paid them to do mechanical work and now my t More

by woodnites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
November 27, 2024

The people working in the service dept. are polite and very helpful. They explain everything completely. More

by Jpalmer
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

I went for service recently. Phil was great! The loaner/rental department is excellent too! More

by Asjackson50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil!
November 26, 2024

I was able to get taken care of in a timely manner and the staff was very helpful. More

by Diana.hampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Armos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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