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Les Stanford Chevrolet Cadillac - Service Center

Dearborn, MI

4.5
72 Reviews

72 Reviews of Les Stanford Chevrolet Cadillac - Service Center

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November 13, 2024

Customer service was very good . Very helpful and kind. Scott Estes is the best! I will come back again for service at Les Stanford More

by nanajoan52
Recommend Dealer
Yes
Employees Worked With
Cory Armos
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Les Stanford provides Excellent service, Professional Staff and they care about you and your vehicle needs. More

by Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Telicia Zanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Friendly efficient service. The car was diagnosed immediately. And the car was ready when they said it would be ready. More

by Granny471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Peters
October 04, 2024

The advisor was very friendly. He approached my car right away and addressed my concerns. The dealership was very clean. The waiting area was very clean. The service was completed More

by adrienne_adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
September 26, 2024

Terrible terrible terrible overpriced overcharging not fixing right the first time you bring in , have to take car back in because someone there don’t know what they doing xxxxxxxx More

by cluteria724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Sep 27, 2024 -

Les Stanford Chevrolet Cadillac responded

Thank you for taking the time to provide this feedback to us. We certainly appreciate your insight and would invite you to contact us directly so we can speak more with you about your experience. Please contact us at 877-454-9837. Please ask to speak to the Service Director.

September 23, 2024

The service department is very friendly and qualified. The are timely performing what I need done and the work is completed in a reasonable amount of time. More

by Robbinsfmly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

The car was clean and the work completed in less than one hour and a half More

by martyjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these.
September 05, 2024

I brought my car in for it’s first oil change and was charged $93.18, I was under the impression that the first oil change is supposed to be free. More

by AlanSimonenko
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Les Stanford Chevrolet Cadillac responded

We appreciate the opportunity to review this with you and thank you for your feedback. Please contact our Service Director to explore this opportunity further. We would be happy to review this and provide additional insight. You can reach us directly at 313-457-0364.

August 24, 2024

Excellent customer service. Like scheduling appointment at my convenience. Car was washed upon completion. Thanks More

by lovinggailc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Took my car in for service exactly at the scheduled time and finished more than hour earlier than expected. service personnel friendly and professional. More

by KMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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