Les Stanford Chevrolet Cadillac

Everyone was courteous, helpful and very professional. Philip Zalba, my salesperson did everything he could to help me and always went beyond expectation. Zach Anderson in finance, was very patient with m Philip Zalba, my salesperson did everything he could to help me and always went beyond expectation. Zach Anderson in finance, was very patient with me. He did a great job explaining things to me and working with the lending institution. I was very happy with the experience and the deal we made on my Corvette. More

Smooth sale Ali and Meerna were awesome. Both went above and beyond Contract was easy to understand. Both went above and beyond Contract was easy to understand. More

Gave the dealership 2 deposits for a Z06 and a ERAY. The dealer never called telling me it was time to put an order in so I decided to ask for my deposits back. After nearly 30 days of calling my sale The dealer never called telling me it was time to put an order in so I decided to ask for my deposits back. After nearly 30 days of calling my sales rep and having those calls ignored I tried calling the GSM Kimberly. She finally called back a few weeks later because she was busy. She re-assured me that she was going to handle the re-imbursement personally. I did receive a check for the one deposit but not the other. I called Kimberly three times now leaving messages on VM and sending email and she has not responded. I left a message for a sales manager last week and that call has not been returned. I called today and the representative said a manager will call me today. It’s now 7pm and the dealership is closed and no one called. The communication from this dealership is aweful. More

Easily the best and easiest experience i've ever had purchasing a car. 10/10 purchasing a car. 10/10 More

Friendly, professional, courteous, attentive, respectful, patient, concerned,standards,principled,engaged, commendable, praiseworthy, sensible, workable,serviceable. patient, concerned,standards,principled,engaged, commendable, praiseworthy, sensible, workable,serviceable. More

Continued great service. Will continue leading here. This maybe 8th lease. Fast, efficient and always professional. Will continue leading here. This maybe 8th lease. Fast, efficient and always professional. More

Michelle is very understanding and always willing to help. She is also very knowledgeable and very client oriented. help. She is also very knowledgeable and very client oriented. More

Michelle was wonderful and the process to buy a car was easy, simple and straightforward. easy, simple and straightforward. More

From start to finish an absolutely awesome experience. All questions answered promptly and accurately. Plus, I love my new Chevrolet. 😎 All questions answered promptly and accurately. Plus, I love my new Chevrolet. 😎 More

This was the worst car buying experience I’ve ever had at a dealership. 1st, I went in with an appointment, I understood that the sales person I was working with, Brianna, was running behind so I had to wa a dealership. 1st, I went in with an appointment, I understood that the sales person I was working with, Brianna, was running behind so I had to wait about 15 minutes(didn’t offer any refreshments) & she said that she was going to send the customer she was working with on a test drive & get to me. Well, when she got to me and it was my turn to do a test drive she told me it was policy that she had to ride with me. I don’t know if I needed an escort because I’m Black & her previous customer was white, but that’s what happened. BTW the car is a 2019 Equinox for 11,195, so it wasn’t like I was trying to test drive a high value car. I wanted to switch sales associates, & I asked someone who was free at the time, but she told me she couldn’t take me since I was already working with Brianna. 2nd- I came fully prepared with pre-approval from my credit union & I knew exactly which car I wanted. I did not want to haggle about the price, just wanted to sign and drive. I called prior to my arrival to ensure the car was still available, when I got there, they couldn’t find the keys…took an additional about 10-15minutes. We then wasted another 15 minutes because they were trying to convince me to get in house financing. Then tried to have me leave a hundred dollar deposit because they were about to close and my sales rep must’ve had a hard out & didn’t want to finish up the sale. I told her no. 3rd- The next day while trying to to get the purchase complete they had to send the purchase agreement over 4 or 5 times because they kept leaving info out, or sending illegible copies to my credit union, which delayed the process until the next day. Also, they tried to slip a 100.00 charge on the cost of the car because of some 3M door weather stripping, said it’s policy because they add them to all of their cars, I questioned why it wasn’t already included in the sticker price if it’s policy? She ended up having it removed. 4th- When I go to pick up the car, 2 days after my initial visit, with the check in hand from my credit union, I had to wait 20-30 minutes past the appointment time given to me before I was assisted because Brianna was helping someone else, & still no refreshments offered. I ended up being at the dealership for 2 HOURS just waiting to sign paperwork. Brianna was saying the person handling the paperwork was new, & didn’t really know what he was doing. Then they had the nerve to offer me some warranties. I was thinking due to the inconvenience they would’ve offered a free sirus/onstar subscription, a bag of chips, or something. But no, wanted me to purchase a warranty, which I know is protocol, but seeing as how they handled my buying experience it felt audacious. In conclusion, I don’t know if it was the dealership or the sales person I got, but I was unhappy, & would not recommend. The only reason why I worked with them is because it was the cheapest price I found and needed to get a car fast for my mother. However, If you are going to use this dealership, I would not recommend working with Brianna Manelitini. More