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Les Stanford Buick GMC - Service Center

Ferndale, MI

4.5
66 Reviews
Call Service Center (248) 206-6600

66 Reviews of Les Stanford Buick GMC - Service Center

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November 19, 2023

Tim provided good service. Was professional and explained clearly what was needed to fix my car and what would be the cost. Both Tim and the cashier were Friendly. More

by charlene.roseborough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Dec 04, 2023 -

Les Stanford Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2023

Whenever I have a problem I call they get Me right in They are very professional and caring More

by jw71nova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 04, 2023 -

Les Stanford Buick GMC responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2023

Micah Turner was great. Service dept not prompt at all. Needs improvement. Why make appts if you can’t honor them, More

by justjack
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Les Stanford Buick GMC responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (248) 206-6600 at your earliest convenience to discuss how we can turn this experience into a positive one.

November 06, 2023

The staff is always professional, courteous and knowledgeable regarding my vehicle. Service is prompt and shuttle their rides are convenient when leaving my car. More

by Cholleystanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Tim and Tree were helpful.
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Dec 04, 2023 -

Les Stanford Buick GMC responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Les Stanford Buick GMC

October 31, 2023

The check in person was ok. The person that did the oil change didn't rotate the tires. It took over 2 hours. More

by donglo757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep. He was ok.
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Dec 04, 2023 -

Les Stanford Buick GMC responded

Hi, we really appreciate your feedback! If you're ever in need of more help, please let us know!

April 01, 2023

HIGH SERVICE PRICES for this dealership compared to other dealership. Go somewhere else to save money. Also customer service was bad! More

by yvonnehollidaymickens
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Hack
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