Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Les Stanford Buick GMC - Service Center

Ferndale, MI

4.5
73 Reviews
Call Service Center (248) 206-6600

73 Reviews of Les Stanford Buick GMC - Service Center

Sort by
February 14, 2024

John was super personable and friendly. He reminded me about the coupons that are occasionally mailed for use in the service department. The wait was not long for the service I required a More

by pammckinle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John - service department
Report | Print
February 08, 2024

Tim in the service department kept me posted all the way until my car was back in my hands More

by Lee Curvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in the Service Department
Report | Print
February 07, 2024

The staff at Les Stanford go out of their way to make the customers happy and leave knowing that they were listened to and their cars taken care of with the utmost professionalism. More

by mbkrater
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
George and service department employees.
Report | Print
Feb 10, 2024 -

Les Stanford Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2024

Les Stanford’s staff was very cordial to me at all phases of my visit. From writing up the repair, explaining the charges, communicating a completion date, payment processing, and retrieval of my vehicle, al More

by fbasemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Feb 10, 2024 -

Les Stanford Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2024

Always provides excellent customer service. Knowledgeable advisors that are good at what they do. Always will recommend to others More

by timcdeloach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor Dan
Report | Print
Feb 09, 2024 -

Les Stanford Buick GMC responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Les Stanford Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2024

Always helpful, knowledgeable and pleasant. Tim was definitely very helpful and kind about my issues More

by Katrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jan 31, 2024 -

Les Stanford Buick GMC responded

Hi Katrina, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2024

Excellent service from beginning to key hand-off. Didn’t take long for the oil change. Had coffee and television available while I waited. Bonus: Car was washed. Will return in the future. More

by evette49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jan 28, 2024 -

Les Stanford Buick GMC responded

Hi, we appreciate your positive review of your recent experience with us! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Les Stanford Buick GMC!

January 25, 2024

This is my 2nd time coming in for an oil change. Both times they have been professional and fast! No issues. As long as I can continue to get my vehicle serviced here I will! More

by naturallydani76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 27, 2024 -

Les Stanford Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 28, 2023

They are very professional, polite, and friendly. They’re very thorough and made sure I didn’t need anything else before I left. More

by Sunshiine43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Cowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grace O'Deven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyray Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Salazar, Antonio Sbrocca
Report | Print
Dec 29, 2023 -

Les Stanford Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 20, 2023

Such a clean, friendly and efficient facility. Definitely recommend this to anyone in need for a new car or even work on your current vehicle! More

by ashley_rearick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service did great!
Report | Print
Dec 22, 2023 -

Les Stanford Buick GMC responded

Hi Ashley, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
5
6
7
8