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Les Stanford Buick GMC - Service Center

Ferndale, MI

4.5
73 Reviews

73 Reviews of Les Stanford Buick GMC - Service Center

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July 03, 2024

They got my car in right away. Called me with recommendations and pricing. Had it back the next day. Great customer service!! More

by Sandolavictrola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service department
June 19, 2024

Thank you for all your great customer service. And making things right. I think you a again! More

by David.leflore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ymari Mason
June 14, 2024

Very nice facilities and a professional/courteous team. I take my Trax here foe service and I'm always satisfied. More

by kclear7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Cowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Great customer service, specially John at the service department and Micah at the sales department very experienced people with very nice personality. More

by Msawa66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John from the Service department
June 03, 2024

Good experiences with both maintenance services and body shop. Body shop experience with amazing. The woman at customer service window remembered my name and specific details about my situation. The Collisi More

by vnture40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and collision
May 26, 2024

John was my assistant and he was a very, kind and knowledgeable person. He has always represented the dealership well. I always come back. More

by Nolapatelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 08, 2024

Friendly service and I was given a loaner while my vehicle was being repaired. A notice that it would take awhile to fix my vehicle so I could've gotten one sooner was my only issue. More

by tameka123.2000
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John M? - Service Advisor
May 06, 2024

Service was great. Changed my tire quickly after I had a flat tire. Appreciate it More

by Bilal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Cowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service team
April 29, 2024

The person that wrote me up professional customer service skills. He presented himself well, friendly More

by Jackier576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I went to service dept had oil changed…
April 20, 2024

Excellent service. Ymari took great care of me. Made sure everything went smoothly. In an out in on schedule. More

by Wobriggs4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ymari
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