Les Stanford Buick GMC - Service Center

Very professional team, work done in the time promised everytime I go in for service. This is my favorite location so far! everytime I go in for service. This is my favorite location so far! More

This dealership is amazing, quite a distance for me to go , but worth it for quality of service, prompt and complete! Not to mention the charming, delightful reception, TAMMY! , but worth it for quality of service, prompt and complete! Not to mention the charming, delightful reception, TAMMY! More

They didn’t perform the services they said they did, they are LIARS! They didn’t rotate the tires, or fix the flat tire (had to take it elsewhere and pay for that), and they didn’t check the air conditioner are LIARS! They didn’t rotate the tires, or fix the flat tire (had to take it elsewhere and pay for that), and they didn’t check the air conditioner issue. When I called them to tell them they didn’t perform the services they said they did, nobody ever returned any of my numerous calls and messages that I left over the course of 5 days. Worst customer service ever from the service team to the service manager since nobody ever called me back to remedy this. They will cheat you by telling you they performed services on your vehicle, when in reality, they don’t! More

Quick, effective and polite treats everyone with respect and very time conscious. Keep you informed and very time conscious. Keep you informed More

Took my car in for a basic routine oil change and tire rotation stated to the technician that my engine light is on my dashboard. Could you please take a look at that. Picked up my car the engine light is rotation stated to the technician that my engine light is on my dashboard. Could you please take a look at that. Picked up my car the engine light is still on my dashboard saying check engine light and then I also have a low tire light on as well. Which I don’t understand when they did a multi point check car system. Send an email to Dan Hack who is the service manager at Les Stanford Buick GMC in Ferndale Michigan. have not received any response yet for the situation. This is horrible customer service. I will not be coming back there again. More

Everything went smooth. The representative was really kind precise and professional. The wait for the all service was reasonable The representative was really kind precise and professional. The wait for the all service was reasonable More

John was very professional and a great turnaround, I was there less than an hour. there less than an hour. More

I was able to make an appointment with little notice and my car was serviced while I waited. Great customer service. my car was serviced while I waited. Great customer service. More

The staff are professional and efficient. They were ready when I arrived for my appointment and had me in my way in no time. They were ready when I arrived for my appointment and had me in my way in no time. More

I was happy that I was able to get an appointment on the same day same day More