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Les Stanford Buick GMC - Service Center

Ferndale, MI

4.4
103 Reviews

103 Reviews of Les Stanford Buick GMC - Service Center

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February 23, 2025

Les Stanford is a great place to buy a car. We have been getting excellent service for years. Keep up the good work More

by Rolls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
February 19, 2025

The service was awful. After this particular dealership switch Ownership it has not been the same customer service has not been pleasant nor service department More

by jennine96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
February 18, 2025

Poor customer service from John in the service dept. emailed Dan Heck, whom is the service department manager, no response. More

by TD0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
February 11, 2025

I have been having my car serviced at Le Stanford for the last 10 years there has been A large turnover of personnel, but they are very professional and friendly More

by derrickh28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
February 11, 2025

service is poor, after oil change I had to find my car pinned in cars More

by Walker.yvonne50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corace Harlaque
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service worker
February 08, 2025

Les Stanford Buick GMC staff & service are great. Work is finished on time or early & staff is professional & friendly. More

by cyndiru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
February 06, 2025

Always helpful, professional and friendly, the team at Les Stanford makes me feel confident my car is in good hands. More

by rakwordplay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Cowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Overall, a decent experience. Only thing I didn't understand was why I was allowed to make an 8:15am appointment but my vehicle was not even evaluated until the following afternoo More

by choward228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John (service advisor)
January 28, 2025

Fast professional service great attention to the customer I will return for all my services also purchasing a new vehicle More

by Worthymarine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
January 21, 2025

Idk if it's the crew or turnover but quality and promptness not hitting the same. also wanted to charge me for a recalled part I guess they couldn't be bothered to look it up in the system. or call More

by Shaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know fam name. aint nobody introduced themselves since I signed the lease
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