Les Stanford Buick GMC - Service Center

Last week I went to Les Stanford Buick GMC to get my first oil changed on my GMC Acadia. I was greeted by JOHN in service who did an excellent job in writing me up for the Oil change. I waited with my d first oil changed on my GMC Acadia. I was greeted by JOHN in service who did an excellent job in writing me up for the Oil change. I waited with my dog in the waiting area for a short while, and then it was done. You guys did an excellent job. Plus, you have the best coffee there from a small Highland Park coffee Company. More

They were awesome! So nice and did my oil change quickly! Appreciate them very much So nice and did my oil change quickly! Appreciate them very much More

They took good care of me. The service department was very nice. Very understanding about everything. The service department was very nice. Very understanding about everything. More

I have had my vehicle serviced at the dealership for 19 years and have very satisfied. This last time I was unhappy with the communication from the dealership and ended up up walking several miles to get a years and have very satisfied. This last time I was unhappy with the communication from the dealership and ended up up walking several miles to get answers. My problem was handled by the service manager and made better. I decided it was time to get a newer vehicle and I purchased a used one from the same dealership after the help I received from the service manager,,but I will be cautious of further service needs. More

Very professional team, work done in the time promised everytime I go in for service. This is my favorite location so far! everytime I go in for service. This is my favorite location so far! More

This dealership is amazing, quite a distance for me to go , but worth it for quality of service, prompt and complete! Not to mention the charming, delightful reception, TAMMY! , but worth it for quality of service, prompt and complete! Not to mention the charming, delightful reception, TAMMY! More

They didn’t perform the services they said they did, they are LIARS! They didn’t rotate the tires, or fix the flat tire (had to take it elsewhere and pay for that), and they didn’t check the air conditioner are LIARS! They didn’t rotate the tires, or fix the flat tire (had to take it elsewhere and pay for that), and they didn’t check the air conditioner issue. When I called them to tell them they didn’t perform the services they said they did, nobody ever returned any of my numerous calls and messages that I left over the course of 5 days. Worst customer service ever from the service team to the service manager since nobody ever called me back to remedy this. They will cheat you by telling you they performed services on your vehicle, when in reality, they don’t! More

Quick, effective and polite treats everyone with respect and very time conscious. Keep you informed and very time conscious. Keep you informed More

Took my car in for a basic routine oil change and tire rotation stated to the technician that my engine light is on my dashboard. Could you please take a look at that. Picked up my car the engine light is rotation stated to the technician that my engine light is on my dashboard. Could you please take a look at that. Picked up my car the engine light is still on my dashboard saying check engine light and then I also have a low tire light on as well. Which I don’t understand when they did a multi point check car system. Send an email to Dan Hack who is the service manager at Les Stanford Buick GMC in Ferndale Michigan. have not received any response yet for the situation. This is horrible customer service. I will not be coming back there again. More

Everything went smooth. The representative was really kind precise and professional. The wait for the all service was reasonable The representative was really kind precise and professional. The wait for the all service was reasonable More