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Les Stanford Buick GMC - Service Center

Ferndale, MI

4.4
127 Reviews

127 Reviews of Les Stanford Buick GMC - Service Center

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July 29, 2025

Les Stanford is a very nice place and has a great team in their Service Department. The technicians changed the oil in my car and checked everything that was needed. I am very happy with their service More

by eciupac16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
July 29, 2025

I had a great first time experience with this dealership very knowledgeable in every situation and questions that was asked..thank you More

by Williamsgead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cecchini
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

I arrived and was taken care of immediately. My dealer rep was quick and got me taken care of quickly. I only had to wait for just over an hour. Very happy with person who took care of me and th More

by joeswiercz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
July 17, 2025

I appreciate that they give you a time of completion and it is always within 10 minutes of estimate which is great. Always come out to discuss the completed work and what possibly needs to be taken care of More

by basiajsaunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gaynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Should be able to get at least one free oil change once you receive your new car from the dealership. Which, I did not receive. I also inquired about how much the oil charge would be for the better oil. Th More

by carmen.lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ann Nash
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

I love this dealership, they have excellent customer service. And they are very personable. Thanks More

by charbaby120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Cowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyray Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corace Harlaque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Davis
July 05, 2025

At Les Stanford Buick I tock my 2023. Buick Encore GX in for an oil change and the customer services was great More

by tujuandaallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 04, 2025

The personnel was very friendly and professional. It was quick and on time as scheduled, even a little sooner. Definitely recommend. More

by sagittarian1986
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Davis
July 03, 2025

I was definitely happy with my service. They did a great job with my vehicle. I was given a loaner while they completed my service on my vehicle. More

by Q-Dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Cowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyray Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

The person that did my oil change left grease stain on my car where you get in my car at around the door was dirty whomever serviced my car did not put a covering on their shoes. I just bought this car on Oc More

by mswana77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Cecchini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager was not helpful the sales manager nor was the service manager
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