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Leo Kaytes Ford Inc.

Warwick, NY

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49 Reviews

145 S Rte 94

Warwick, NY

10990

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Showing 49 reviews

March 09, 2013

After I bought my truck things instantly started going wrong with it. They filled my coolant reservoir with water only and it froze and burst the hose. Then my power steering fails after only a month, as More

by V8racer1989
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan
February 24, 2013

I looked here for a used Ford Escape, finding my candidate vehicle online. In the end I didn't end up going with them for the car, but it was purely for me deciding on a different model/trim altoget More

by tszumowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ryan
January 06, 2013

I traded in my 2012 Ford Escape for a Ford Explorer. The only reason was that I missed having an Explorer. I have had several Explorers over the years but recently thought down sizing would be best. Not f More

by golden985
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Melay, Bryan Caballero, Susan Veaz
December 09, 2012

My car was in the shop and I was walking around the new cars waiting. I told Chuck I was here for service and he answered my questions and never pushed me for a sale. I fell in love with the Focus and e More

by Ford Focus :)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several in sale and repair shop
August 09, 2012

Some members of the staff are more helpful and friendly than others, so the quality of experience really depends on the people with whom you do business. Both Anthony in sales and Leo Kaytes himself were e More

by danielledarko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (finance), Anthony (sales), Leo (owner)
July 23, 2012

I went to Leo Kaytes Ford after a horrible experience at another Ford dealership in Goshen. I was fortunate to have a Saleswomen named Katt assist me. She was friendly, very knowledgeable and she took the t More

by emariebargallo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katt and Anthony
July 11, 2012

1. I purchased a used truck for almost $30k, was told I would get a manual with it, never did, when i asked the front desk for it they where abrupt, saying I had to buy it. 2. I brought my veh in for trans More

by pumatracks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Padham, John Hewitt, Leo Kaytes Jr
March 15, 2012

I have been a very satisfied customer of Leo Kaytes Ford for years - our family has purchased 5 in the recent years - new and used. The service department is excellent, and that - along with the straightfo More

by Bicycle_rider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie, Jeff T, Leo Kaytes Jr.
June 09, 2011

These guys said they would take care of missing parts on a $22,000.00 car after i signed the paper work. I wasn't informed of the missing parts until after all paperwork was signed. When I asked them abou More

by dennisford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Kretz and Leslie B. Culkin
May 04, 2011

Our family has purchased several vehicles from Leo Kaytes, most recently an Edge for myself and a Focus for my college-age daughter. Our experience was great. The sales and financing process was han More

by pam.ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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