Lenz Truck - Fond du Lac, WI- Service Center

Brian in service did an absolutely great job of taking care of the issues with my truck and making sure I was happy. Very friendly and knowledgeable. care of the issues with my truck and making sure I was happy. Very friendly and knowledgeable. More

Vehicle Detail I called to get my vehicle detailed and was given excellent recommendation by Kaitlyn in the service department. She asked me a few significant quest I called to get my vehicle detailed and was given excellent recommendation by Kaitlyn in the service department. She asked me a few significant questions regarding my vehicle and scheduled the detail job. She pleasantly asked me what my preference was (if any) regarding a day and time which in itself is a convenience. She scheduled my appointment. I brought my vehicle in for the detail and I have to say was pleasantly surprised as to the thoroughness in the detail job. I have many detail jobs over the years and I have to say that this detail job was by far the best. Needless to say I would recommend Lenz to anyone who would need a detail job for there vehicle. Thank you Kaitlyn and Lenz. More

I took my vehicle in due to a mysterious leak and smoke from under the hood. Jim in service took excellent care of me, fully inspecting my vehicle, fixing the leak, and letting me know what other things I from under the hood. Jim in service took excellent care of me, fully inspecting my vehicle, fixing the leak, and letting me know what other things I may want to get fixed soon. I had a great experience there! More

Selling our truck We worked with Justin from fond-dulac we were a little hesitant about do it online but the process was very simple even though I asked a million quest We worked with Justin from fond-dulac we were a little hesitant about do it online but the process was very simple even though I asked a million questions he was very professional We also worked with Scott from Minocqua and he was also very professional,I would recommend Lenz auto very highly More

Great Service Department in Minocqua! This is an unsolicited review about your service department. I had a fluke breakdown on my SUV in which my vehicle had to be towed. Nick at the Mino This is an unsolicited review about your service department. I had a fluke breakdown on my SUV in which my vehicle had to be towed. Nick at the Minocqua Service department was so helpful and kind. The diagnosis was not great but they ordered the parts and had them installed and my car fixed in just a few days. The repairs came in UNDER the estimated cost which was amazing. Thank you for your integrity! I would definitely recommend Lenz service department and would use them again! Kuddos to you and your mechanics! More

Service Work Mike was able to squeeze me in to an already busy schedule for an oil change and tire rotation. Service was great. I Asked for an electrical diagnosti Mike was able to squeeze me in to an already busy schedule for an oil change and tire rotation. Service was great. I Asked for an electrical diagnostic, and he promised a best effort to get some answers for me. He was able to do some diagnostics and he gave me a very detailed explanation of steps to get my issue resolved. Very pleased! More

No give on purchase price. Would not negotiate on price. Had the truck sold! Will buy some were else! Need a little give , would have paid cash! Glad some people can find a dea Would not negotiate on price. Had the truck sold! Will buy some were else! Need a little give , would have paid cash! Glad some people can find a deal. Ken More

Outstanding Service Honest, trustworthy, and knowledgeable. The staff at Lenz Service Center exceeded my expectations with their excellent communication and knowledge ab Honest, trustworthy, and knowledgeable. The staff at Lenz Service Center exceeded my expectations with their excellent communication and knowledge about my vehicle. I was able to communicate personally with the mechanic, and his knowledge about my truck left me feeling like I was in capable hands. Compared with my vast experience of other local dealerships and service departments, I felt like I wasn't just a number with parts and service being thrown at me, but actual problems being diagnosed and repairs at reasonable costs. I didn't purchase my vehicle there, but it doesn't matter, they take the time to extend excellent customer satisfaction down the line. More

I purchased a used truck on 8 DEC 12 traveling from Michigan to do so (335 miles one-way). A few days after I returned home; I noticed an extremely annoying rattle/vibration anytime I rode over even t Michigan to do so (335 miles one-way). A few days after I returned home; I noticed an extremely annoying rattle/vibration anytime I rode over even the slightest of bumps. After unsuccessfully trying to locate the source, I was forced to visit our local GM dealership (Betten Chevrolet, Muskegon, MI). After several hours, they located the source and repaired it for several hundred dollars. I contacted Lenz and was sent to Dan to whom I explained the situation. Dan was polite, friendly and very concerned that a recently purchased Lenz truck would have such a problem. Dan instructed me to have our local dealership fax him the repair order for review. Dan told me he had paid for the repairs and apologized for my inconvenience. Returning to our local dealership, I was on my way hassle and vibration free! Dan stood behind the Lenz Auto truck making my overall experience a very, very good one. Dan's professionalism and customer service skill set is just one more reason I keep telling everyone I know to go to Lenz Auto if you are in the market for a truck. It's well worth the drive. Thanks Dan! More

There is no awesome story here folks. I'm just a regular guy that has brought my truck in for routine maintenance since the day I bought it from Lenz Truck. It's my second truck from them. Every time I br guy that has brought my truck in for routine maintenance since the day I bought it from Lenz Truck. It's my second truck from them. Every time I bring it in for service, Sean has taken care of me. The mechanic is usually Nick. Both of these guys are professional, courteous and take care of my truck flawlessly. They makes suggestions or recommendations that are looking out for me or my truck, not their best interest. I highly recommend Lenz Truck and their service department. More