Lenz Truck - Fond du Lac, WI- Service Center
Fond du Lac, WI
113 Reviews of Lenz Truck - Fond du Lac, WI- Service Center
Easy process took care of everything needed in a timely fashion. Everyone was professional throughout the buying process fashion. Everyone was professional throughout the buying process More
Very efficient, no haggling necessary because prices are competitive as listed. Service is prompt and honest. competitive as listed. Service is prompt and honest. More
Recently bought a used Dodge Ram from Lenz. After driving the vehicle for a few days I noticed a couple of problems with it. Contacted Lenz and they had me come in to look at the truck. I spoke After driving the vehicle for a few days I noticed a couple of problems with it. Contacted Lenz and they had me come in to look at the truck. I spoke with general manager and service manager. Both were friendly and pleasant. They had to order a part so they gave me a loaner for the night. Truck was fixed the next day at no charge. Overall a good experience with Lenz and I would buy from them again. Only reason I didn’t give them 5 stars is I feel the issues with my truck should have been caught before they sold it to me. Nevertheless they rectified the issues at no charge and I am happy with purchase. More
I purchased a $30,000 suv from them and all I had was problems with it less than a year. I had to replace the engine. It took them couple months to fix and they gave me a loaner vehicle that probably Wor problems with it less than a year. I had to replace the engine. It took them couple months to fix and they gave me a loaner vehicle that probably Worth less then $5000. They won’t help me out with stuff that needs to be fixed. My Rear A/c lines needs to be replaced last summer and they wouldn’t help me out with the cost. It’s over $2000 to fix. So I had no A/C in my suv for the rest of summer. I’m not to happy about there business. They need to stand behind their vehicles and treat their customers better More
Best Dealer Ever! I am grateful for the kind staff, who made the purchase an easy process! If I ever need a car, I'm going to Lenz! I am grateful for the kind staff, who made the purchase an easy process! If I ever need a car, I'm going to Lenz! More
Really appreciated working with Zach Vander Grinten. All the folks at Lenz were helpful, efficient, and fair. Love our new truck! Trade in was easy and fair, too. Highly recommend this dealership. All the folks at Lenz were helpful, efficient, and fair. Love our new truck! Trade in was easy and fair, too. Highly recommend this dealership. More
The truck I purchased from Lenz had issues the day I bought it then less than a month later and they refused to repair unless I paid for it. They only stand behind the vehicles they sell for seven days bought it then less than a month later and they refused to repair unless I paid for it. They only stand behind the vehicles they sell for seven days after the sale, anything beyond that your on your own. It’s all about making the sale after that good luck. More