Lenz Truck - Fond du Lac, WI- Service Center
Fond du Lac, WI
95 Reviews of Lenz Truck - Fond du Lac, WI- Service Center
Really appreciated working with Zach Vander Grinten. All the folks at Lenz were helpful, efficient, and fair. Love our new truck! Trade in was easy and fair, too. Highly recommend this dealership. All the folks at Lenz were helpful, efficient, and fair. Love our new truck! Trade in was easy and fair, too. Highly recommend this dealership. More
The truck I purchased from Lenz had issues the day I bought it then less than a month later and they refused to repair unless I paid for it. They only stand behind the vehicles they sell for seven days bought it then less than a month later and they refused to repair unless I paid for it. They only stand behind the vehicles they sell for seven days after the sale, anything beyond that your on your own. It’s all about making the sale after that good luck. More
Baldemar was great to deal with, made the whole car buying process as quick and simple as it can be. Overall I was very satisfied with my experience. buying process as quick and simple as it can be. Overall I was very satisfied with my experience. More
They did Avery nice job. The costumer care was above and beyond that of what you would expect. I will be back again. The costumer care was above and beyond that of what you would expect. I will be back again. More
Always very friendly and willing to help with any questions and concerns. Will definitely buy here again! questions and concerns. Will definitely buy here again! More
I was so impressed by this dealership and our sales rep, Baldemar. This was our first experience buying a car from out of state and we were nervous about not driving the actual car prior but through multipl Baldemar. This was our first experience buying a car from out of state and we were nervous about not driving the actual car prior but through multiple video calls all our concerns were addressed. They were also upfront with the sales price of the car and didn’t add on all these ridiculous fees later on in the process. The car was delivered to us in a timely manner and they followed up with us to make sure everything was in order. More
First, l was given a rental car while my car was being fixed and it was absolutely disgusting. Completely dirty on the inside, garbage in the cup holders, every light blinking on the dash board. Secondly, fixed and it was absolutely disgusting. Completely dirty on the inside, garbage in the cup holders, every light blinking on the dash board. Secondly, l was pulled over due to the car not being registered properly. The issues with parts and the warranty took forever- 2 weeks to get our car back. I felt like l had to keep calling for updates. More
I appricate the great service by getting me in as i was coming thru town coming thru town More
Oil change took an hour and 20 minutes. Other times it has been an hour or more also. I can go other places and it takes 40 minutes. The mechanic ssid there was a BMW in the way. Well g Other times it has been an hour or more also. I can go other places and it takes 40 minutes. The mechanic ssid there was a BMW in the way. Well get the keys and move it!!! Mechanics need to be more aware of how much time the customer is waiting. No one seems to be managing the service center to ensure service times. More