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Lenz Truck - Fond du Lac, WI- Service Center

Fond du Lac, WI

4.5
95 Reviews

95 Reviews of Lenz Truck - Fond du Lac, WI- Service Center

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January 17, 2025

Really appreciated working with Zach Vander Grinten. All the folks at Lenz were helpful, efficient, and fair. Love our new truck! Trade in was easy and fair, too. Highly recommend this dealership. More

by ahbalin
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zach VanderGrinten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pattie Fornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

The truck I purchased from Lenz had issues the day I bought it then less than a month later and they refused to repair unless I paid for it. They only stand behind the vehicles they sell for seven days More

by venturellida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Lenz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lenz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Pahnke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Patterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pattie Fornell
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Baldemar was great to deal with, made the whole car buying process as quick and simple as it can be. Overall I was very satisfied with my experience. More

by deadendarmy993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gromowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baldemar Reyes
December 22, 2024

Lenz was great with diagnosing and getting it fixed the right way. Smart, friendly and reliable. More

by Burkhardt8789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair
December 21, 2024

They did Avery nice job. The costumer care was above and beyond that of what you would expect. I will be back again. More

by johnthome1900
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pattie Fornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Always very friendly and willing to help with any questions and concerns. Will definitely buy here again! More

by Isaac S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Lenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Pahnke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gromowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Lenz Truck - Fond du Lac, WI responded

Thanks for your review Isaac and we look forward to helping you in the future. Take care and enjoy your new ride!

December 14, 2024

I was so impressed by this dealership and our sales rep, Baldemar. This was our first experience buying a car from out of state and we were nervous about not driving the actual car prior but through multipl More

by trisha.artman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gromowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baldemar Reyes
December 14, 2024

First, l was given a rental car while my car was being fixed and it was absolutely disgusting. Completely dirty on the inside, garbage in the cup holders, every light blinking on the dash board. Secondly, More

by corlempke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
December 13, 2024

I appricate the great service by getting me in as i was coming thru town More

by jim.viaene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach VanderGrinten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Pahnke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Dutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoey Williams, Sarah Murray
December 10, 2024

Oil change took an hour and 20 minutes. Other times it has been an hour or more also. I can go other places and it takes 40 minutes. The mechanic ssid there was a BMW in the way. Well g More

by breitcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service center and mechanic
1
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