Lenoir City Ford, Inc.

Margo Zimmerman made the process of purchasing our new F150 easy. Once we explained which features were important to us and which were not she diligently searched the dealer inventory in the surrounding a F150 easy. Once we explained which features were important to us and which were not she diligently searched the dealer inventory in the surrounding area until she found our perfect F150. She kept us informed of its arrival and prep. She demonstrated all the features on our truck and even synced our phones to it and arranged the bed liner. She made a follow up call to insure we were pleased with our purchase and ask if there was anything further she could do. We were very pleased with our experience with Margo and Lenoir City Ford and would recommend it highly to anyone looking for sales or service. More

Blake and his co-workers were very professional, and really knew what they were doing. My only negitive was the length of time it took to complete the transaction. Also, the next evening they gave a really knew what they were doing. My only negitive was the length of time it took to complete the transaction. Also, the next evening they gave a schooling on the computer system and how it works. Very informative. More

I recently got a letter from ford motor company about my car. I took it to the dealership in Sweetwater where i live and was told that my car wasn't doing what the letter said the service man didn't even lo car. I took it to the dealership in Sweetwater where i live and was told that my car wasn't doing what the letter said the service man didn't even look at my car. I called ford motor co and they told me to take it to lenoir city ford. i called and made an appointment to take the car in. when i got there, they took my car in right away and fixed it per the letter. I am 63 years old and i have never in my lifetime been treated so nice. I will never take my car to anyone else specially not to the ford place here in sweetwater, tn. I don't think there are ratings high enough for the ford place in lenoir city. More

The Staff was friendly and welcoming. They got my vehicle serviced in a timely and efficient manner. Thier was great evidence of a team of people who enjoyed what they do and were for each other fro vehicle serviced in a timely and efficient manner. Thier was great evidence of a team of people who enjoyed what they do and were for each other from the owner on down. I had a pleasent experience. I can highly reccomend this dealership for vehicle service. More

I shopped four different Ford dealers to special order my new Super Duty. The people at Lenoir City Ford stood out way ahead of the others for their knowledge of the product, the courtesy they displayed thro new Super Duty. The people at Lenoir City Ford stood out way ahead of the others for their knowledge of the product, the courtesy they displayed through the whole process and their honesty. Not only were they the most professional staff I have dealt with but their price was the best from the very beginning. I had planned on using another dealers price to get them to come down but no other dealer ever got close to beating the very first price I got at Lenoir City. This is the first time that dealing with a dealership was actually fun. Thanks Lisa, Wayne, Brad and Brian! I love my new truck even more knowing I got a great price and gave my business to people I like. More

Very helpful from Sales to finiancing. General Manager was very friendly and kind. Sales staff very attentive. Finance Manager was very courteous and helpful. Will buy from this group again! was very friendly and kind. Sales staff very attentive. Finance Manager was very courteous and helpful. Will buy from this group again! More

Great experience. Everyone was very helpful and friendly. We only came to buy a used truck but we actually bought a truck and a car that day! friendly. We only came to buy a used truck but we actually bought a truck and a car that day! More

Jessica was very helpful with the sales process and took very good care of us. I will recommend Lenoir Ford and Jessica to anyone who is looking for a car. very good care of us. I will recommend Lenoir Ford and Jessica to anyone who is looking for a car. More

Jennie was so friendly and made sure any concern we had was addressed. Making such a big purchase is daunting and having such understanding, pleasant customer service means everything!! also the finanacing was addressed. Making such a big purchase is daunting and having such understanding, pleasant customer service means everything!! also the finanacing with Brian, which you would think would be a nightmare, was so easy with the finance manager; he was personable and really worked for us like it was he who was getting the car..I was sooo impressed! thank u Jennie!! and Brian!!! More

Great experience in purchasing my 2012 Ford F250 SD. The price was very fair and they delivered on what they said they would. John was a straight-forward guy and easy to deal with. Overall I'm very happy price was very fair and they delivered on what they said they would. John was a straight-forward guy and easy to deal with. Overall I'm very happy with my purchase from Lenoir City Ford More