Lenoir City Ford, Inc.
Lenoir City, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,306 reviews
I have purchased several vehicles from this Dealerlship and on each occasion have received the most Professional and Courteous servilce that can be gilven. There has never been a hassle or any qjuick deal and on each occasion have received the most Professional and Courteous servilce that can be gilven. There has never been a hassle or any qjuick dealing on the part of anyone associated with this Dealershilp. I would personally want to point out the Total Professionalism of Breck Davis & Greg Curran. They simply go the exra mile to making a purchase of a new or used vehicle a pleaslant situation. I have recomended this Dealership to many of my Friends and Associates who may be interested lin purchasling a New or Used Vehicle. More
Already had been approved for Ford Motor Credit financing and was in and out the door in less than 2 hours. Easiest car buying experience I have every had and could not recommend they change anything to do b and was in and out the door in less than 2 hours. Easiest car buying experience I have every had and could not recommend they change anything to do better! More
Our experience was very pleasant with the dealership. Mike and Sammy went beyond to try to make a deal that we could accept. We like the dealership too because it is country atmosphere. This was the f Mike and Sammy went beyond to try to make a deal that we could accept. We like the dealership too because it is country atmosphere. This was the first time we have bought from Lenior City Ford. It was a good experience. More
Had the best experience with the ford family. Josh was awesome with my family and I while buying my first car :) always willing to help when you least expect it. Absolutely loved the time spent up there, awesome with my family and I while buying my first car :) always willing to help when you least expect it. Absolutely loved the time spent up there, will definitely stay a part of the ford family. More
It seem like I know her really well and work with us so good and I recommend her too anyone and easy to talk too and wasn't pushy and honest. She is one of the best dealers I have ever talk to about a car good and I recommend her too anyone and easy to talk too and wasn't pushy and honest. She is one of the best dealers I have ever talk to about a car and I recommend her for a promotion!!! More
I had recently purchased a 2012 Escape XLS, but was unhappy with the lack of options that the vehicle came standard with. Thus began my search for a '12 with more bells and even more whistles. My first unhappy with the lack of options that the vehicle came standard with. Thus began my search for a '12 with more bells and even more whistles. My first stop was to Ted Russell Ford, but they couldn't, or wouldn't, work with the price limit that I had set. My next stop was to Lance Cunningham Ford, and as quickly my desire for a car with "more" had driven me there, my disgust with the prices of the vehicles and the salespeople drove me away. Determined not to be discouraged by the previous two dealers, I ventured out to Lenoir City Ford to test drive a '12 Escape Limited. From the minute I set my eyes on its shiny exterior, I knew I had to have it. It had all of upgrades I was looking for; soft, supple leather, fancy heated seats, loud sirius radio, a practical cargo shade, sexy roof rack, and a big V6 under the hood. It even had some I didn't know I wanted (mostly because I didn't know they existed), like the hidden cargo compartment and ambient lighting. Finally, the search was over. I had found my car. The only thing left in my way were the details, most importantly, how much. For what you can tell by my ratings above, I purchased the vehicle, and the experience couldn't have been any better. The sales staff was great, especially my saleswoman, Margo. She got the payments in the area that I wanted, and let me drive away with a feeling of being respected not only as a customer, but as a person too. All too often, dealerships are TOO focused on the numbers, and in the process, forgetting where those numbers come from. Every dealership could have sucess if they choose to look at the customer as an individual, not just a check. Ted and Lance (especially) chose not to treat me with respect, and I walked away. Lenoir City did, and I stayed. Like the old saying goes, you can lead a customer to a car, but you can't lead a car to a customer. Or something like that. Needless to say, I got the car I wanted, and Margo and all those inhabiting Lenoir City Ford have made a customer for life. As for all those other dealers, they can smell my burnt dust and eat my rubber. Or something like that. More
I went to Lenoir City Ford on the recommendation of a friend who has know John Scott for many years. Typically, in my experience buying a car has been a real pain. John was helpful without being push friend who has know John Scott for many years. Typically, in my experience buying a car has been a real pain. John was helpful without being pushy. I had called about a car I wanted to see. When I got to the dealership he had the car ready for me to look at and drive. I ended up buying a similar car and the experience was good. More
Great dealership.......Jack is a good salesman, makes you feel comfortable. Mike & Frank work hard to make you happy!!! Thanks for what you all have done!!! feel comfortable. Mike & Frank work hard to make you happy!!! Thanks for what you all have done!!! More
After working online with jack, I came by and test drove a fusion. The dealership didn't have the exact car I wanted.. They thought they had located the car but found out it wasn't exactly what I wanted. Ja a fusion. The dealership didn't have the exact car I wanted.. They thought they had located the car but found out it wasn't exactly what I wanted. Jack and Lisa continued to work hard and found my car. The one thing I can say is jack was honest with me and I got the car at the price agreed upon originally. Would highly recommend! More