Lenoir City Ford, Inc.

Jennie Sharp was awesome. She kept us well informed with what was available; sweet, nice, honest person. She worked hard with sales manager Breck to get us into what we wanted for the price we could affor what was available; sweet, nice, honest person. She worked hard with sales manager Breck to get us into what we wanted for the price we could afford. We had their cell phone numbers and were always available to help and answer question. I HIGHLY RECOMMEND THEM!!!! Dave and Gina of Maryville, TN More

I researched all the Ford Dealerships within 100 miles of my area and Lenoir City Ford was the only one to have exactly what I wanted, plus had 4 to chose from. The specifics I needed were F350 SuperDuty DR my area and Lenoir City Ford was the only one to have exactly what I wanted, plus had 4 to chose from. The specifics I needed were F350 SuperDuty DRW Crew Cab with Factory Fifth Wheel Options. I live in Seymour had to pass by 4 other Ford Dealerships to get to Lenoir City. The Ford Associates that we worked with, expedited our deal quickly and efficiently. Mike and Sonny were our main salespersons - and were extremely friendly, helpful and gave personable service. Frank sold us our extended warranty without pressure - allowing us to choice the option we felt most comfortable with. Josh instructed us on the use of our new "Smart" truck and assisted us with Syncmyride - This Dealership also offers classes for those that aren't computer-savy. I felt very comfortable with their processes and will definitely use Lenoir City Ford for my next purchase and Service needs. My wife was so impressed that she baked 3 trays of cookies to give to our Salespersons - on the day we picked up our new truck. More

Our salesman Mike Wilinski went out of his way to show us the new cars and explained the cars thoroughly. He was very friendly and we was pleased with his service. We would recommend anyone interested in b the new cars and explained the cars thoroughly. He was very friendly and we was pleased with his service. We would recommend anyone interested in buying a car to visit Mike Wilinski and get the best deal on a car. More

Sammy Hash was a very kind and helpful salesman. I didnt feel at any time, that I was being pressured into buying a car that I didnt want. I ended up with a used Focus and Sammy even taught me how to didnt feel at any time, that I was being pressured into buying a car that I didnt want. I ended up with a used Focus and Sammy even taught me how to use to inside electronics. He was very great person!!! More

It was a great buying experience. Sonny Wolfenbarger did everything he could to work with me and get me what I wanted. I am 100% happy with my purchase and would definitely purchase another vehicle from Le everything he could to work with me and get me what I wanted. I am 100% happy with my purchase and would definitely purchase another vehicle from Lenoir City Ford again. I would recommend anyone looking for a car to go down and see what they can do for you. More

We were looking for a truck for several months and knew exactly what we wanted, this was the first one we found that met all my husbands specifications and was in excellent condition. Mike was very honest exactly what we wanted, this was the first one we found that met all my husbands specifications and was in excellent condition. Mike was very honest about the condition of the truck and was very cooperative with us with anything we asked him to do for us. This was very important to us since we were traveling several hundred miles to get the truck. Everyone at the dealership was very friendly and super to work with and made our experience a great one! We love our "new" truck! More

Jenni was VERY helpful. I told what I was looking for & with help from Mike they made it happen. Frank in finance got me exactly the financing I was looking for. Overall a great experience. & with help from Mike they made it happen. Frank in finance got me exactly the financing I was looking for. Overall a great experience. More

We can't say enough good things about our experience with Lenoir City Ford and especially our sales representative John Scott. Our experience was non-other than a miracle in the making. A spur of the mo with Lenoir City Ford and especially our sales representative John Scott. Our experience was non-other than a miracle in the making. A spur of the moment call to John in desperation. For you see we planned a once in a life time trip out west in our 5th wheel camper with reservations scheduled across the country. We were waiting for a new truck we had ordered from another dealer which was suppose to arrive two weeks prior; and still was not delivered due to some factory challenges.That is the day I called Lenoir City Ford. I talked with John and told him the list of specs we needed on a truck (that we needed the truck NOW). He said give me 5 minutes and call back. He not only found the new truck with all the specs we needed but it even had a tow hitch factory installed. He had it delivered the next day. We were back on schedule and on the road to begin our trip. Without the expert knowledge of inventory not only at his dealership but with other dealers we would have had to delay our trip. We cannot thank you enough for your prompt response to our needs. We would recommend this dealership to anyone. More

First I wouldn't recommend the Ford Escape. Even service advisor said they are having all kinds of technology problem and can't keep up with it. Next, I would not buy anything from Lenoir City Ford service advisor said they are having all kinds of technology problem and can't keep up with it. Next, I would not buy anything from Lenoir City Ford because with their maintenace package you have to use them and their service is terrible. I brought my new Ford Escape in to get serviced with a check engine light on. I was told to bring it back 4 times. Then I was told for all my trouble I would get free tank of gas which they didn't do until I brought it back a 5th time and they had my car for over 30 minutes to have it filled up. I would stay away from this dealership it's worth the extra miles to go to another Ford dealership for sales and services. More

My grandfather always purchased his vehicles from Lenoir City Ford when it was still Cotton Easter Ford and my father bought my first car from Lenoir City Ford 8 years ago so this dealership was our first c City Ford when it was still Cotton Easter Ford and my father bought my first car from Lenoir City Ford 8 years ago so this dealership was our first choice when i needed a new vehicle. I went with my parents to purchase a car for myself, but Lisa and Josh were so helpful that we ended up purchasing two vehicles that day. I bought a Nissan Altima and my mother and father bought a Ford 150. This was my first car buying experience and Lisa made it quick and painless. I definitely feel like we were taken care of yesterday and that each employee we worked with was there to make it the best experience possible. They definitely succeeded! In the future, I'll always be purchasing my vehicles from this dealership. More