Lenoir City Ford, Inc.

John Scott was awesome when purchasing a new 2014 Ford Escape SE. John went above and beyond what any sales member normally would do. Not only has John went above and beyond the normal duties, but he made Escape SE. John went above and beyond what any sales member normally would do. Not only has John went above and beyond the normal duties, but he made me feel right at home, a part of the Ford Family and Ford Team. John wasn't pushy and I didn't feel pressured by no means in deciding on making a purchase. John Scott was very helpful, friendly and a professional at what he does. After I did my own number crunching, I decided to go ahead and purchase a 2014 Ford Escape SE. I can't say enough good things about my experience with Lenoir City Ford and especially my sales representative John Scott. This makes my 4th purchase from this dealership; all previous purchases were Mustangs to include a Shelby Mustang GT500. Breck Davis came by to chat with me; he wasn't pressuring me to buy but gave his word that the dealership would work with me on whatever they could to help relieve some stress throughout the entire process. Breck is very friendly and laid back. He is a true gentleman and he would do whatever he can to help anyone out, because it's best for business! Frank Cardwell was next in the finance office and he was very friendly, took his time and answered any and all questions that I had. He also asked about my family, who I wanted to have my loan through, and even offered extra coverage protection. He did what he could to help me get the best interest rate available based upon my credit score. Frank understood all of my concerns when it came down to the final numbers, interest rate, and monthly payment amount. Frank is a true gentleman, very friendly and professional. Take my word on this; I wouldn't continue to do business with Lenoir City Ford unless they are 100% true to what they say. Words can only go so far but the "Actions" speak much louder than words and Lenoir City Ford does just that, they back up everything with their actions as well as their word. I would definitely recommend this dealership to anyone that is looking to buy a car. This is why I gave the rating of 5 across the board! Lenoir City Ford promises to earn your business! More

We do not like shopping for a car because the salespeople are pushy and frankly I just do not trust them to look out for the customers interests. Most sales people you can spot a mile away, but John and espe are pushy and frankly I just do not trust them to look out for the customers interests. Most sales people you can spot a mile away, but John and especially Jennie did not give that first impression. They listened to what we needed and did not try to pressure us into something we were not interested in or could not afford. They pointed us toward the perfect car for our needs and worked with us to get the financing we needed. More

Rick was great found the truck that i needed for work and pleasure and delivered on time . Great job Rick answering my wifes questions. You made her feel comfortable in front of a car salesman. pleasure and delivered on time . Great job Rick answering my wifes questions. You made her feel comfortable in front of a car salesman. More

Jennie is a very knowledgeable sales person and very pleasant to work with. She takes the time to learn all she can about the product she is selling and it shows. Jennie always has an answer for every q pleasant to work with. She takes the time to learn all she can about the product she is selling and it shows. Jennie always has an answer for every question instead of having to say (I will find out) she already knew, very super sales person. Frank went out of his way to get us financed, with a recent bankruptcy he had to work hard to get us financed with Ford Motor Credit. Breck being as busy as he was, still took the time to stop and speak to us. Everyone at Lenoir City Ford was very friendly and most of all they were honest. Super Dealership!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Great service before and after sale of Truck. Easy to work with. They follow up on their word and work to ensure the customer is satisfied work with. They follow up on their word and work to ensure the customer is satisfied More

We recently purchased our second new Ford from Lenoir City Ford. Greg Curran was our sales representative each time. Greg does not try to push you toward a particular vehicle, but provides useful infor City Ford. Greg Curran was our sales representative each time. Greg does not try to push you toward a particular vehicle, but provides useful information as you work through the process. Greg is very personable and also knowledgeable about the products. I am very pleased with our choice of Lenoir City Ford and with Greg Curran as their representative. Don Scott More

We found a used 2007 Ford Expedition online and drove one hour to Lenoir City Ford to look at it. Margo of the sales staff showed us the truck right away. She knew the history and background of the vehicle hour to Lenoir City Ford to look at it. Margo of the sales staff showed us the truck right away. She knew the history and background of the vehicle. It was spotless, carpet shampooed, and had the new car smell. We were able to test drive it and begin negotiations for the sale. We got a fair price on our trade-in and a fair price on the used vehicle. The sales staff/managers and finance staff were super to work with. Very friendly and knowledgeable. We felt the deal was straight forward and appreciated the upfront honesty we received in negotiations. Also, the warranty and first year service on the used vehicle cannot be beat. I would buy from this dealership again and I would recommend it to my friends. More

Very friendly, did everything to get you in a vehicle for the price you wanted. service department is great always schedules on time and has car ready on time and offers free shuttles service the price you wanted. service department is great always schedules on time and has car ready on time and offers free shuttles service More

Great car buying experience. Very friendly staff. John Scott was very helpful and friendly. Everyone on staff tried hard to help with any questions or concerns we had. Great experience overall. Scott was very helpful and friendly. Everyone on staff tried hard to help with any questions or concerns we had. Great experience overall. More

This dealer is great! They were super friendly and helpful. I felt like I was welcome. They helped my trade in my old 98 Mustang and helped me leave in a 2010 Mustang Gt. If needed, I would gladly com helpful. I felt like I was welcome. They helped my trade in my old 98 Mustang and helped me leave in a 2010 Mustang Gt. If needed, I would gladly come back here for another vehicle. Thanks Sonny! More