Lenoir City Ford, Inc.

My visit to Lenoir City Ford was great. John Scott was incredibly personable and easy to work with. They didn't try to badger me into getting something I did not want and helped me obtain the car I origin incredibly personable and easy to work with. They didn't try to badger me into getting something I did not want and helped me obtain the car I originally picked out. Great experience. More

Our salesman, Robert Butt, was very quick to wait on us when we arrived and gave us his full attention. He explained what questions we asked, and if he didn't know, he found someone to ask, and came back t when we arrived and gave us his full attention. He explained what questions we asked, and if he didn't know, he found someone to ask, and came back to us with the answer. He was quick to get the car detailed and ready for us to take home. More

Lenoir City Ford lived up to all promises made during the sales process and during my service visit! Crystal Baptiste did a great job doing her job. sales process and during my service visit! Crystal Baptiste did a great job doing her job. More

Great experience at Lenoir City Ford. Greg was very knowledgeable on all features of the auto I purchased. Price negotiation was not a negative experience like I have had at other dealerships. Will d knowledgeable on all features of the auto I purchased. Price negotiation was not a negative experience like I have had at other dealerships. Will definitely purchase here again. More

After playing the game with a Knoxville dealer I decided to try Lenoir City Ford and I am happy I did. I worked with Sonny on finding the right vehicle for my needs. Sonny was patient and willing to spend to try Lenoir City Ford and I am happy I did. I worked with Sonny on finding the right vehicle for my needs. Sonny was patient and willing to spend as much time as I wanted driving different models. Their selection was very good and I felt like I could find anything I wanted right on their lot. We drove SUVs and cars before going back to the first one I drove. I had an older BMW to trade in that I knew the value of because of my prior research. I was plesently supprised when they offered me a fair value and worked on the price of the Ford Edge I was purchasing. I have never bought a car as quickly as I did this one. What did I learn? Do your homework know the fair market value of your trade and what you are buying but most importantly get a dealer that wants to sell cars not play games with customers. Lenoir City is that kind of dealership. The second part of the story is the Finance Manager Frank Cardwell. Frank is a proffesional, and spends time explaining the options, and educating his clients. The rate I received made me laugh. It was well below the current market and I had zero reason to call my bank and try to do better. Thanks Frank, it was a joy working with you. More

We were motivated to view your used trucks from a visit to your website. After a couple of calls to John, we found that we might be able to swing a deal. The people there were very courteous, helpful, in to your website. After a couple of calls to John, we found that we might be able to swing a deal. The people there were very courteous, helpful, informative and experienced. We found that our dream of owning a truck could be realized and with their help, we drove home in our truck. Their attention to detail and documentation made this a wounderful expernience. More

Sonny help us decide which model of Fiesta would best meet our needs. He found the car we wanted at another dealer in another state.. Sonny showed us the features of Sync, etc. before we picked the actua meet our needs. He found the car we wanted at another dealer in another state.. Sonny showed us the features of Sync, etc. before we picked the actual car. He went over the features of the car and how things worked when he delivered it. There Tech person gave a very useful course on the Sync system. I'm am familiar with the service dept. They have done all the service on our 2008 Fusion that was brought from a different dealer that closed 2 weeks after we purchased the car in the summer of 2008. More

WE HAD A GREAT EXPERIENCE AT LENOIR CITY FORD. JOHN SCOTT WAS VERY HELPFUL LETTING US TRY SEVERAL NEW FORD TRUCKS TO FIND THE RIGHT ONE. JOHN ALSO WORKED HARD FOR US TO GET US THE BEST DEAL. IT WAS ALSO NICE WAS VERY HELPFUL LETTING US TRY SEVERAL NEW FORD TRUCKS TO FIND THE RIGHT ONE. JOHN ALSO WORKED HARD FOR US TO GET US THE BEST DEAL. IT WAS ALSO NICE TO HAVE THE OWNER JIM ALLEN INVOLVED IN OUR BUYING EXPERIENCE. THESE ARE REASONS WHY I WILL RECOMMEND JOHN AND LENOIR CITY FORD TO MY FRIENDS AND FAMILY. THANKS More

Great buying experience,I well pass on my car buying experience to all the friends, family and coworkers that i have contact with. Thank you Crystal and Mike experience to all the friends, family and coworkers that i have contact with. Thank you Crystal and Mike More

John answers all your questions and concerns. The finance department will work with you to get a payment you can afford and there was no pressure to buy. If your looking for a new car. I would definitely say department will work with you to get a payment you can afford and there was no pressure to buy. If your looking for a new car. I would definitely say visit Lenoir City Ford!!!! More