Lenoir City Ford, Inc.

Most wonderful experience buying a vehicle ever. Friendly, knowledgeable, and patient dealership. Will definitely buy there again. There are some dealerships and sales people that are pushy, but n Friendly, knowledgeable, and patient dealership. Will definitely buy there again. There are some dealerships and sales people that are pushy, but not in this dealership. Robert was patient. He listened and met all the requirements that I asked for in a truck. Honestly it was the best experience I have ever had buying a vehicle. And in my lifetime I have bought over 30 Ford vehicles. More

Very good, customer service oriented staff, attentive to the needs and desires of the customer. Mike Harris, in particular, as well as all mentioned, were exemplary. They gave us a great deal on a great v the needs and desires of the customer. Mike Harris, in particular, as well as all mentioned, were exemplary. They gave us a great deal on a great vehicle with trade-in. We have been using the service department there for almost two years and they are ALWAYS outstanding, as well. As a 25 year Navy veteran I have dealt with dealers all over our country. Lenoir City Ford is head and shoulders above the rest. Well done. More

Excellent experience overall at this dealership. The price they gave me on the phone was the same when I got there and the quote on my trade was the same as well. price they gave me on the phone was the same when I got there and the quote on my trade was the same as well. More

Best Ford dealership around. If you aren't buying your Ford here then you are making a mistake. Jennie Sharp made sure I got the deal I wanted and how I wanted it done. Her and Rick Nelson both saw t your Ford here then you are making a mistake. Jennie Sharp made sure I got the deal I wanted and how I wanted it done. Her and Rick Nelson both saw that all after sale agreements were met as quickly and effortlessly as possible. John Scott and Breck Davis were also very kind and helpful on my visits. Thanks Lenoir City Ford! As long as you do what you do then I and my family will always shop here. THANKS! Best deal around! More

We love Lenoir City Ford. The staff is wonderful they go out of their way to make your sales and service experience a great one. Everyone has a smile on their face when you arrive on the lot. We feel like out of their way to make your sales and service experience a great one. Everyone has a smile on their face when you arrive on the lot. We feel like we are welcome anytime if it's just for service or just to look at the cars. John Scott has is a excellent salesman. He's friendly, excellent customer service skills and knows his cars and how to make that customer happy. We recommend John and Lenoir City to everyone that is looking for a car or truck. We will buy our next car from them. More

GREAT customer service and very friendly!!! Worked very hard to get our new F-150 in our price range. Thank you very much and we will be purchasing all of our vehicles from Lenoir City Ford from now on! hard to get our new F-150 in our price range. Thank you very much and we will be purchasing all of our vehicles from Lenoir City Ford from now on! More

I have bought several new cars in my life and truly have to say this was the most pleasant buying experience I've ever had. The sales staff starting with Rick and Sammy who showed the car to Sonny who worke to say this was the most pleasant buying experience I've ever had. The sales staff starting with Rick and Sammy who showed the car to Sonny who worked the deal and was incredible to the finance guy Frank who is pretty special also , not a way you hear a finance guy usually described ! I got the car for almost exactly what I wanted and I was really pushing the envelope . Do not know when I will need a new car again but will most assuredly go back here . It was important for me to buy a ford in the wake of the bailout money that other car makers took and never paid it all back . Oh , by the way , The Focus ST is a serious kick in the butt to drive . More

My wife & I needed to trade our Ford F250 for a smaller truck. I found a Dodge Dakota 4WD online and contacted Bob Craddock. It was refreshing to actually speak to a person who took the time to lis smaller truck. I found a Dodge Dakota 4WD online and contacted Bob Craddock. It was refreshing to actually speak to a person who took the time to listen and understand the special needs I have and the reason for trading my truck. He promptly checked things out for me and returned phone calls. We visited the dealership today, met with Bob Craddock and Mike Fulkerson, made the deal, and went home with the Dakota. Although I hated the thought of giving up my bigger truck, I truly feel that making the switch was a necessary move. Although we drove 1 1/2 hours, I'd do it again to work with such respectful, honest people. More

My wife and I were "just looking" when we stopped at Lenoir City Ford. We met a wonderful Saleswoman named Lisa Myers. She LISTENED to our wants and needs, found the perfect vehicle and mad stopped at Lenoir City Ford. We met a wonderful Saleswoman named Lisa Myers. She LISTENED to our wants and needs, found the perfect vehicle and made us feel excited about the deal we were about to go to the finance office and talk about. We went in and spoke with Frank. He was friendly and straightforward with the banking information. I would say this was overall a great purchasing experience. More

Jennie worked very hard with me to find what I wanted. I have bought 2 trucks from her recently. She is a great understanding person to work with. She even followed up with me to make sure that everything w have bought 2 trucks from her recently. She is a great understanding person to work with. She even followed up with me to make sure that everything was to my satisfaction. I would send all my friends to her personally. More