Lenoir City Ford, Inc.

First time we have been to this dealership and will return! Mike Harris was so very nice he is very kind! Great salesman! Thank you for a good car buying experience! return! Mike Harris was so very nice he is very kind! Great salesman! Thank you for a good car buying experience! More

Scott Jones made buying our new truck so easy, he answered every question we had with great knowledge of the truck and the buying process. I would and will recommend Lenoir City Ford to our family an answered every question we had with great knowledge of the truck and the buying process. I would and will recommend Lenoir City Ford to our family and friends. More

I've dealt with a dealer that was 45 minutes from me for over 20 years. I spent 4 months looking for a car. Found the one I wanted on Cars.com. After being told he could not get the car, I contacted for over 20 years. I spent 4 months looking for a car. Found the one I wanted on Cars.com. After being told he could not get the car, I contacted Lenoir City Ford myself. Mike Fulkerson and Lisa Myers were very friendly and helpful. Being that I was 3 hours away, they used pictures of my trade-in. They were very willing to work with me on the trade-in price and the price of my new car. They both spent time with me the day I got the car to make sure I was familiar with all the features. No hassles. Just great customer service. Will definitely be calling these two the next time we look for a car regardless of the make we're looking for. More

Very satisfied with the dealership. I contacted them through a craigslist add, they responded immediately. I gave the salesman my contact info and he contacted me the next day. They did exactly what the through a craigslist add, they responded immediately. I gave the salesman my contact info and he contacted me the next day. They did exactly what they said they could do. I felt it was a fair trade and look forward to doing business there in the future More

As we were approaching the sales room we were met by Chrystal Baptiste. She introduced herself and asked it there was something she could help us find. We told her we were looking for a F150 pickup and Chrystal Baptiste. She introduced herself and asked it there was something she could help us find. We told her we were looking for a F150 pickup and was right on it. She took us out for test drives and discussed various features and models. She helped us find just the right truck and close the deal. She was not pushy, and did not pressure us into making a choice that we were not truly happy with. The other sales staff that was involved with this deal was very nice, treated us like old friends. This was maybe my best experience at buying a vehicle ever and I have a few in my 67 years. Gregory Allion Kingston More

I was greeted by Robert Butt shortly after arriving. He was quick to greet and welcome to to the dealership. I told him i was there to get my wifes 2013 Mustang serviced. He ask if I had any problem with f was quick to greet and welcome to to the dealership. I told him i was there to get my wifes 2013 Mustang serviced. He ask if I had any problem with finding the service department and offer to escort me. I told him that i had alreadygotten signed in and thanked him for his assistance. Later I was talking with Robert about my purchase last of our 2013 Mustang. He was telling me about the latest rebates and sales options available. He was very professional and helpful. Enjoyed the whole expierience. More

My truck was having an alternator issue this past Saturday and the shop had just closed for the day. A few of the service guys stayed late and had it replaced within a few minutes. I can't think of t Saturday and the shop had just closed for the day. A few of the service guys stayed late and had it replaced within a few minutes. I can't think of the last time that I have ever had such a nice and professional group of techs working on getting me taken care of. I'll definitely make the 30 mile trip anytime I need anything! More

John Scott was Awesome and very helpful. I would Highly recommend to everyone. Clean cars and friendly staff. Wonderful service department as well. Can't wait to buy another car! recommend to everyone. Clean cars and friendly staff. Wonderful service department as well. Can't wait to buy another car! More

The customer is king at this dealership. The team I worked with, especially Sonny Wolfenbarger, are interested in what you want and not what they have for sale. They are forth coming with incentives a worked with, especially Sonny Wolfenbarger, are interested in what you want and not what they have for sale. They are forth coming with incentives and suggest ways for you to save money. I am looking forward to doing more business with this dealership. More

We bought a fusion from the Lenoir City Ford dealership earlier this year. We are very happy with our purchase and with our experience at Lenoir City Ford. We did run into a small issue with the car, and earlier this year. We are very happy with our purchase and with our experience at Lenoir City Ford. We did run into a small issue with the car, and had to call the dealership for assistance. Mike Fulkerson was instrumental in fixing the issue that we had with the car. He was extremely friendly and professional and handled our issue in a very timely manner. We will definitely be repeat customers! More