Lenoir City Ford, Inc.

There was a friendly family atmosphere about the place. I wasn't rushed or pushed in any way or made to feel like I can't have what I want or that they couldn't get it. They found what I was looking for in r wasn't rushed or pushed in any way or made to feel like I can't have what I want or that they couldn't get it. They found what I was looking for in record time! Ms. Jennie said she would call me and she did. Everyone I talked to was nice and friendly. They gave us payment options and showed us all fees. Would shop there again. More

My son visited other Ford Dealerships and Bob Craddock at Lenoir City Ford was the only Sales Consultant who made an effort to assist him. Mr. Craddock understands that it is important to assist everyone ev Lenoir City Ford was the only Sales Consultant who made an effort to assist him. Mr. Craddock understands that it is important to assist everyone even an 18-year-old shopping for a new F-150. Mr. Craddock took the time to assist my son and me and he worked with us to get the best price. Mr. Craddock was very helpful and I appreciate him assisting my son and me with this purchase. More

Mr. Harris did a great job; he was very professional and courteous. He made buying a car with ease and quick service. I appreciate the fact that he was kind also to my children. courteous. He made buying a car with ease and quick service. I appreciate the fact that he was kind also to my children. More

Sonny was very helpful in answering all questions, without feeling pressure to buy. Gave options to buy we understood and after the sale did not rush us off and still told us to come back ,or call wi without feeling pressure to buy. Gave options to buy we understood and after the sale did not rush us off and still told us to come back ,or call with any questions or concerns. Set our sync up and made sure car was clean and full of gas. Mr. Cardwell remembered us as returned customers and gave us a up grade on the service price. Steve T. More

We first contacted Mike by phone & made arrangements to meet early Saturday morning. He was very helpful in showing us the trucks we were interested in & test driving. We had a price in mind that we w to meet early Saturday morning. He was very helpful in showing us the trucks we were interested in & test driving. We had a price in mind that we were comfortable in spending and Mike worked hard for us to get the deal completed. Could not have asked for friendly guys to work with. Very happy with the truck we selected and with the customer attention we received while there. More

Our salesman was great. He was not pushy or over-bearing. He was considerate of our time and we did not feel he was trying to get us to take a car before we get out the door. I hate it when they use "what wo He was considerate of our time and we did not feel he was trying to get us to take a car before we get out the door. I hate it when they use "what would it take to get you to get this car today" or "this is the best thing you will get for that price". Like a lot of car dealers do. He was patient and eager to find answers to any questions we had. More

We began having transmission problems with our prior car so we decided to trade it in for something a little less used. Even after telling the guys at Lenoir City about our car's issues, we were still able so we decided to trade it in for something a little less used. Even after telling the guys at Lenoir City about our car's issues, we were still able to get a more than reasonable trade offer. Greg Curran had sold us a vehicle in the past and was our salesperson for this transaction as well. He did a great job showing us around the lot, discussing our options. After we had decided to go in a sit down to discuss numbers on a particular car, rather than get anxious and try to hurry and close the sale like most salesmen would do, Greg continued to take the time to make sure he had paired us up with the right car. He ended up changing our mind and sold us a different car which had more features that would fit in well with our growing family, and it was the same price as the other car we were going to buy. Most salesman are in a hurry to make a sale, so it was refreshing to know that Greg and the guys at Lenoir City actually take time to consider the customer's wants and needs. Also, typically the most dreaded part of the car-buying experience is talking to the finance person. This was not the case for us. We dealt with Frank to finalize the purchase and it was an absolute breeze! He got us in and out in no time at all. I've bought from other dealerships in the past, which has always been a headache, but dealing with Lenoir City Ford is very relaxing and refreshing. It also doesn't hurt that they have free popcorn, which is fantastic! More

After we made a deal, I find out only 1 car key and no floor mats, to late already. The saleman never offer to get us key or mats. floor mats, to late already. The saleman never offer to get us key or mats. More

I was looking for a small truck for my daughter and was driving by Lenoir City Ford and saw a used truck on there lot. It was out of my price range but after meeting Mike Wilinski he showed me a 2007 Ford driving by Lenoir City Ford and saw a used truck on there lot. It was out of my price range but after meeting Mike Wilinski he showed me a 2007 Ford Escape SUV. After talking to Mike he showed me all the advantages the Escape hap over a pickup truck. Mike knows a great deal about the vehecles on there lot. I took my daughter back to the dealership the next day and after a short time we made a deal and drove home with my daughters new car. She is very happy and I cant say enough about my experience at Lenoir City Ford. Thanks Mike. More

We had car accident that totaled our car. We needed a car quickly. Mike went above and beyond to help us accomplish this. What I like most about Mike Harris is that he kept in phone contact with us letting quickly. Mike went above and beyond to help us accomplish this. What I like most about Mike Harris is that he kept in phone contact with us letting us know the progress of our search . No other Ford sales person we have dealt with in the past 10 years has made sure they kept you up on the status. We usually had to check with them because they knew they had a sale. He even followed me to the rental to return the car!!!! I couldn't believe it. Really easy to talk with made us at ease. Enjoyed him tremendously. Would highly recommend him and the dealership. More