Lenoir City Ford, Inc.

Excellent customer relations Even though we did not buy from Lenoir city ford I was very pleased with Cecil Ball, he was very professional and knowledgable about the auto's I was Even though we did not buy from Lenoir city ford I was very pleased with Cecil Ball, he was very professional and knowledgable about the auto's I was looking at. He called me as things progressed and was very patient. I will continue to do business there. More

Sales Personnel Both Crystal Baptiste and Cohen Heaton were extremely customer oriented from first contact to conclusion of the deal. Frank Cardwell moved the process Both Crystal Baptiste and Cohen Heaton were extremely customer oriented from first contact to conclusion of the deal. Frank Cardwell moved the process of signing all the required paperwork in record fashion (15 minutes). With regard to Wayne Minor, he provided various cost options for us and even though I knew he had plenty of work to do took whatever time necessary to provide information and assistance. What could have been an exasperating experience was just wonderful. And we attribute it all to the above mentioned employes including the dealer principle Jim Allen. More

Amazed!!! I went to the dealership with my friend to look for her a car. We both have had negative experiences at dealerships for several reasons, mainly becaus I went to the dealership with my friend to look for her a car. We both have had negative experiences at dealerships for several reasons, mainly because we are females. However, from the first Hello to the final Thank you and Good bye, our experience was wonderful. Even with little down and low payments needed, they offered my friend many options. We took the first car on a test drive and Cohen listened closely to what we liked and needed. He then showed me a car because of the conversation we had on the test drive and my friend fell in love with that car. I had my eyes and heart set on a Malibu he had showed her, but I wasn't there to buy a car. Needless to say we both drove off in our new pre-owned cars. I was able to get mine even though I never dreamed I would be able to at this point. Mike helped me complete my sale. Both Cohen and Mike were professional, friendly, helpful, and considerate from the first moment until the last. This was an experience we will never forget (as I am sure they wont either LOL) and look forward to returning next time we need a great car. I would recommend Lenoir City Ford to anyone. If I can get a car there, so can you!!! Thank you for everything!! More

A Great Dealership I had originally purchased my Ford Fusion from this dealership. The service was great and it truly is a no pressure dealership. I had originally chose I had originally purchased my Ford Fusion from this dealership. The service was great and it truly is a no pressure dealership. I had originally chose to visit them on good feedback from my friends about the dealership and the Fusion in general. So, with my good experice purchasing my first car, I then let my grandparents in on the good service, environment, etc. I went with them to look at a new Ford Edge and needless to say, we drove home in it. Not only was the service again above average, especially from Crystal, but the dealership itself provides an all around great car buying experience. Frank was also very courteous and a pleasure to do business with. I love my Fusion, and I am certainly enjoying my grandparents new Edge with them as well. I am happy with my car, and I know my grandparents are very satisfied with their new one also. I will always check with them first when buying another car again. More

Friendly & Helpful This is what a dealership should be. They were very helpful & professional with us. Went in for a service for my Ford & ended up getting one for my wi This is what a dealership should be. They were very helpful & professional with us. Went in for a service for my Ford & ended up getting one for my wife. Awesome! More

From Mini to Maxi - C-Max that is Owned 6 Mini Coopers and decided to go with better gas mileage and service. We bought a C-Max to maximize our driving experience in TN. The staff was Owned 6 Mini Coopers and decided to go with better gas mileage and service. We bought a C-Max to maximize our driving experience in TN. The staff was great and answered all our questions before the purchase and helped with the complete deal - which was reasonable. More

Great Experience Billy was so helpful in purchasing our new vehicle. He answered all our questions and gave us honest answers! I highly suggest him to everyone. Billy was so helpful in purchasing our new vehicle. He answered all our questions and gave us honest answers! I highly suggest him to everyone. More

Road Trip Car Trouble Thank you for getting us in so quick and for your kindness! No one ever likes having car trouble when you are on a trip. Your prices were the same com Thank you for getting us in so quick and for your kindness! No one ever likes having car trouble when you are on a trip. Your prices were the same compared to our area (north Alabama) and your readiness to help us get back on the road as quick as possible with very nice personnel was a blessing! Thanks again! The Williams Family More

Car experience Working with John was a great car buying experience there was no pressure and his knowledge of the vehicle was great. I would recommend anyone buying Working with John was a great car buying experience there was no pressure and his knowledge of the vehicle was great. I would recommend anyone buying a new ford to see john first. More

Excellent Courteous team, very quick transaction. Outstanding experience! I would highly recommend that anyone visit this dealership if they are thinking of ge Courteous team, very quick transaction. Outstanding experience! I would highly recommend that anyone visit this dealership if they are thinking of getting a new or used car. More