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Lenoir City Ford, Inc.
Lenoir City, TN
1,267 Reviews
Everyone's Hometown Dealer...Where We Bring It All Together For You.
Whether you are still in the shopping phase, or are an existing customer, it is easy to see why Lenoir City Ford has the Highest Customer Satisfaction Rating in the area. The Premier Dealer in East Tennessee, we are located just 5 minutes SouthEast of Knoxville off I-75 South. We offer one of the Best Selections of New Ford Vehicles along with the Biggest Used Car, Truck and SUV selections around, along with the Most Pleasurable Car Buying Experience in the Country. Our reputation is so high amongst our customers because they know when shopping for a New or Used Ford, or anything Pre-Owned that they will find the Right Vehicle here, because we are the Right Place, where you always get the Right Price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,267 reviews
April 03, 2017
Easiest car buying experience ever!! Pete Clay was the salesman I dealt with. He was very kind and exceptional. Will deal with him again when the need arises. Finance department with Lori Pete Clay was the salesman I dealt with. He was very kind and exceptional. Will deal with him again when the need arises. Finance department with Lori was great. Loved the warm welcome I received. More
by fordgreen2007
March 23, 2017
Matthew S. made my experience very good!! He was patient, and very kind. I would definitely recommend to readers to search him out and see what I mean ! made my experience very good!! He was patient, and very kind. I would definitely recommend to readers to search him out and see what I mean ! More
by LN
Employees Worked With
Matthew Sherrod
March 06, 2017
Dream Mustang I have been to other dealers and I think once they saw me they would turn away. Sonny worked really hard he got me into a car that I have always wante I have been to other dealers and I think once they saw me they would turn away. Sonny worked really hard he got me into a car that I have always wanted and now I am in love with. These guys are awesome the really do care! More
by familyguy2028
February 15, 2017
Worthless warranty Service dept and Jim Allen would not honor a factory extended warranty that I bought from this dealership. It was sold to me by a former Lenoir City F Service dept and Jim Allen would not honor a factory extended warranty that I bought from this dealership. It was sold to me by a former Lenoir City Ford finance manager. I bought a more expensive warranty and was told that all components of lesser warranties were included in mine. I was lied to. My diesel egr cooler failed and I was told it was not covered under my extended warranty when it clearly states in ford paperwork that it is covered under a lesser warranty. I'll have to be awful desperate to use this service dept again. The former finance manager (Frank Cardwell) didn't know what he was talking about. I was told that Lenoir City Ford would not honor what their former finance manager told me because he was wrong and that he was no longer employed there. So, what should have cost me a $100 deductible, ended up costing me almost $1000 for me egr cooler. More
by Jvichich
Employees Worked With
Jim Allen, Chris Moyer, Joshua Hutson
January 22, 2017
Great buying experience Matt did a great job helping me get what I wanted. He was diligent and very good to work with through the whole process. I would recommend Matt to my Matt did a great job helping me get what I wanted. He was diligent and very good to work with through the whole process. I would recommend Matt to my friends. More
by Jason Blankenship
Employees Worked With
Matthew Sherrod
January 16, 2017
Trustworthy Professional This is the second vehicle that I have purchased from Lenoir City Ford and the fifth vehicle from Martin Himes. He is a professional in every sense o This is the second vehicle that I have purchased from Lenoir City Ford and the fifth vehicle from Martin Himes. He is a professional in every sense of the word and treated me and my family with respect and courtesy. He made us feel at home, worked with us to find the car that satisfied our need and also kept us within our budget. As long as he is in the car business I will continue to do business with Mr. Himes. More
by Bubba
Employees Worked With
Martin Himes
January 05, 2017
Great experience I bought two used vehicles this weekend from Mary lynn, the experience was stress free and very pleasant. We both met in middle during negotiations an I bought two used vehicles this weekend from Mary lynn, the experience was stress free and very pleasant. We both met in middle during negotiations and walked away happy. They even helped me with rental car return, went above and beyond. More
by Tallent
December 29, 2016
Knew what was needed to Fix our problem Car would not start properly.. Took it to Firestone to check the battery.. said it was OK.. went home it would not start, jumped it off took it back t Car would not start properly.. Took it to Firestone to check the battery.. said it was OK.. went home it would not start, jumped it off took it back to the Dealer Lenoir City Ford.. It was the battery, almost had to take off the whole front end, however was done in a timely Professional way.. Very pleased with those who helped us. More
by Suzan Cooper
Employees Worked With
Wayne Minor., Greg Johnson, Donna Blair
December 18, 2016
Very friendly Very honest people and will do anything they can to get you the best deal possible, they will work with you and make sure you get exactly what you wer Very honest people and will do anything they can to get you the best deal possible, they will work with you and make sure you get exactly what you were looking for More
by fordguy93
Employees Worked With
Jeff Bryant, Chris Hill
December 07, 2016
Great service Although I did not purchase anything. The gentleman is a very nice and respectful person. I can't speak for the rest of the dealership, but Matt was v Although I did not purchase anything. The gentleman is a very nice and respectful person. I can't speak for the rest of the dealership, but Matt was very helpful and there'S just something about him you can trust! A++ More
by Bharrill07
Employees Worked With
Matthew Sherrod
