Lenoir City Ford, Inc.

A truly honorable dealership How often does one expect to walk into a dealership and be treated fairly and with respect versus the exact opposite? This review is not about the ca How often does one expect to walk into a dealership and be treated fairly and with respect versus the exact opposite? This review is not about the car I bought but about being treated with honor and respect. After a few weeks of looking for a used car for our college student our very last stop and thought was to go to Lenoir City Ford but that is what we did. We met Cecil Ball who truly listened to our needs and concerns and after some effort we purchased a used car that was in good shape and a good price. But the more impactful story is the fact that a day after we purchased the car a small issue was discovered. I called Cecil who immediately arranged for us to bring it in and be serviced. It turned out that although the problem was minor and somewhat superfluous it was costly to repair. But that is exactly what Glenn the General Manager authorized to be done! I don’t think you could find a better dealership to work with. From walking in the door and being greeted by Karen, to being treated well by an honest salesman like Cecil to resolving issues if any with a General Manager like Glenn, it doesn’t get better than this. Thank you Lenoir City Ford! More

Awsome people, great attitudes Their are great people that work here, they are very freindly, honest, and was able to help us find the right car for me. Good attitude Their are great people that work here, they are very freindly, honest, and was able to help us find the right car for me. Good attitude More

One of the best Me and my spouse had a wonderful experience today. Everyone was very nice and they helped us find my dream truck. If your looking for a new ride check Me and my spouse had a wonderful experience today. Everyone was very nice and they helped us find my dream truck. If your looking for a new ride check them out. More

Great friendly experience Loved my salesman, Matt Sherrod. Not pushy but very helpful with my needs. I am VERY happy with my purchase of my Toyota Camery. Thank you! Loved my salesman, Matt Sherrod. Not pushy but very helpful with my needs. I am VERY happy with my purchase of my Toyota Camery. Thank you! More

Very good service I loved how Lisa helped us in getting a vehicle and getting our payments low and making sure it worked for us and we liked it I loved how Lisa helped us in getting a vehicle and getting our payments low and making sure it worked for us and we liked it More

Excellent customer service I have actually bought two cars from Lisa Bunch Myers. She was referred by a friend who had purchased a car from her before. I was not disappointed. I have actually bought two cars from Lisa Bunch Myers. She was referred by a friend who had purchased a car from her before. I was not disappointed. She greeted me with such warmth, and made me feel like I was a part of her family. She answered all of my questions thoroughly, and even answered some that I didn't even think to ask. She will always be the only car salesman (lady) that I will ever use. And she's easy on the eyes to. More

Will only do business with her.... I have known Lisa since I worked for Lenoir City Ford in 2012. Working with her has always been a pleasure both business and professional. Since I've I have known Lisa since I worked for Lenoir City Ford in 2012. Working with her has always been a pleasure both business and professional. Since I've met her I have bought 3 vehicles from her. And I am planning on getting a 4th vehicle in the very near future from her. My family couldn't be more grateful for her. You won't be disappointed! More

Enjoyable experience First time in purchasing a vehicle that it didn't take 6 hrs. Advised them of time schedule and they had signed, sealed and delivered in a few hours. First time in purchasing a vehicle that it didn't take 6 hrs. Advised them of time schedule and they had signed, sealed and delivered in a few hours. More

Great dealership, courteous salesperson Great salesperson in Mackenzie Hansen and overall sales process. We enjoyed our purchase process and the nice modern dealership. Vehicle sales perso Great salesperson in Mackenzie Hansen and overall sales process. We enjoyed our purchase process and the nice modern dealership. Vehicle sales person was well versed on vehicles we looked at. More

Good deal on a used car We found a car online that we were interested in seeing. Mackenzie with internet sales returned my emails quickly and was able to provide additional i We found a car online that we were interested in seeing. Mackenzie with internet sales returned my emails quickly and was able to provide additional info about the price. I was able to set up a time to visit the dealership all via email. When my husband and I arrived the car was already pulled out front and ready for us to test drive. We got a fair price for our older trade in which was nice. Mackenzie was willing to stay past closing time so we could take the car home that night. We got a good car for a good price and it was a relatively stress free experience. More