Lenoir City Ford, Inc.

Attentive Sales People took great care of me Unfortunately, I called after a total loss interstate accident, still driving the Enterprise rental. This car buying process was going to be different Unfortunately, I called after a total loss interstate accident, still driving the Enterprise rental. This car buying process was going to be different for me due to no trade in, etc. Lisa Myers asked about my son and my health and safety first. Though, she wasn't my main salesperson on my scheduled visit, she remembered details of our phone call 2 days before and asked about them when I was there. Her partner, Mackenzie, spent time working with me on what I was looking for, the test drive, answering questions (even basic ones), and giving thorough detail of my new car. He included my son in input as well when I requested to drive by to let him look at it. I was kept informed and asked about any needs throughout my visit by all staff. Majdi allowed me to quiz him about warranties and was honest about what to expect/not expect from the additional coverage options. Everyone who engaged with me was pleasant and warm and I was very pleased and excited when I left. It was nice to trust them to complete the rental process with Enterprise and take steps to prep my new vehicle for me before I left. Lisa and Mackenzie helped set up technology and made sure I felt I understood everything before I left. It was a nice day! More

Thank you Lenoir City Ford Matt was very nice and friendly and very helpful in helping us find our f 150 we bought and helped us by answering some of our questions we had about Matt was very nice and friendly and very helpful in helping us find our f 150 we bought and helped us by answering some of our questions we had about the paperwork very good salesman . Also thanks to Cecil for all he done for us and putting up with Mr hendershot More

Greatest People EVER!!! I went down to Lenoir City Ford and purchased a car which was to be picked up a couple of days later. I received a phone call that there was a proble I went down to Lenoir City Ford and purchased a car which was to be picked up a couple of days later. I received a phone call that there was a problem with the car. I went back down to try to find another car, and these WONDERFUL people made sure that I was completely satisfied. Jo and Sonny took excellent care of me. I got a superb car at a superb price! I have traded lots of places, but no one has ever treated me this special. They promised me they would make me happy, and they went over and above to make me a satisfied customer. I cannot sing their praises enough. If you want a great deal, with some fine sales staff, this is the place you need to go. I would most definitely trade with them again. This dealership is simply the BEST!!! More

Great Customer Service and People Buying a vehicle can be a daunting process. However, the staff at Lenoir City Ford made my experience a very pleasant one. I couldn't be happier with Buying a vehicle can be a daunting process. However, the staff at Lenoir City Ford made my experience a very pleasant one. I couldn't be happier with the customer service received and the people I dealt with while looking for and then purchasing my vehicle. More

Great experience Lisa is always amazing to work with. She is great about helping you find what you are looking for and making suggestions and giving honest, advice. Lisa is always amazing to work with. She is great about helping you find what you are looking for and making suggestions and giving honest, advice. No pushy sales pitches, just a great person who is there to help you with the stress of purchasing a new car. Lisa takes the time to get to know you, what your needs are and finding you the right car to fit your life and budget. she is the only person our family goes to when purchasing a new vehicle. More