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Lenoir City Ford, Inc.

Lenoir City, TN

4.8
1,267 Reviews
Everyone's Hometown Dealer...Where We Bring It All Together For You. Whether you are still in the shopping phase, or are an existing customer, it is easy to see why Lenoir City Ford has the Highest Customer Satisfaction Rating in the area. The Premier Dealer in East Tennessee, we are located just 5 minutes SouthEast of Knoxville off I-75 South. We offer one of the Best Selections of New Ford Vehicles along with the Biggest Used Car, Truck and SUV selections around, along with the Most Pleasurable Car Buying Experience in the Country. Our reputation is so high amongst our customers because they know when shopping for a New or Used Ford, or anything Pre-Owned that they will find the Right Vehicle here, because we are the Right Place, where you always get the Right Price.
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775 US-321

Lenoir City, TN

37771

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Showing 1,267 reviews

July 02, 2023

Courteous, accommodating, knowledgeable, accommodating and efficient. Quick process, no haggling and seem very genuine. Service oriented More

by Chrisshort33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Wolfenbarger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittanie McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Chrisshort33 responded

I recently had the pleasure of purchasing a new truck from Brittanie McKee an exceptional saleswoman, and I cannot recommend her highly enough. From the moment I stepped into the dealership, her professionalism, knowledge, and dedication to customer satisfaction were evident. Throughout the entire purchasing process, she displayed remarkable professionalism. She was prompt in responding to my inquiries. Her attention to detail was evident as she meticulously explained the financing options, ensuring I understood every aspect of the transaction. She went above and beyond to make the paperwork seamless, saving me valuable time and effort. Moreover, her friendly and approachable demeanor made the entire experience enjoyable. She fostered a welcoming and comfortable atmosphere, creating a trusting relationship that put me at ease. I genuinely felt like she had my best interests at heart and was invested in ensuring my complete satisfaction.

June 30, 2023

We buy all of our fords from Brittanie. And Brittanie only. She's the best. Hands down. More

by dwwatson72
Recommend Dealer
Yes
Employees Worked With
Brittanie McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Brittanie was very easy to work, sweet and helped me pick out the perfect car for our family with littles, I will always recommend her to anybody for a new car! she will deff get you taken care of. The whole More

by larissavilla50
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
June 25, 2023

Sales men Pete was great and over all services were excellent. Will buy another vehicle in near future More

by bobgranda
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pete Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

After buying a Ford from five different Ford dealerships in the past 50 years I will have to say that Lenior Ford was the most accommodating. Thank you Lenior Ford. More

by kennethgcanup
Recommend Dealer
Yes
Employees Worked With
Daniel Marshall
May 09, 2023

They was excellent to work with . Ben was a super salesperson. He worked for 5 months to find us truck we wanted and he finally found it. We love it. More

by jesams52
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben salesperson
April 23, 2023

I would not trust this so called dealership to put air in my tyres after they chemical flushed my transmission then put the wrong oil and 6 pints too much destroying the transmission and then claim they did More

by mhewitt762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonny Wolfenbarger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Reel
April 07, 2023

Cecil and Charlie did all I ask to have my vehicle ready when I arrived after driving 5 hours to pick it up. They were very considerate and not high pressure. I would have no reason to not highly recommend More

by Webbdg5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
March 21, 2023

I recently traded for a new 2022 Ford Escape at Lenoir City. My experience of purchasing a car from them was one of the very best car-buying experience that I've had in over fifty years of buying Fords! More

by Parker (Bill)
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bentley sales - 5 star
March 14, 2023

Friendly and did negotiate with me on the price of my trade in. Did exactly what they said in the deal. More

by MILKDUDE1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
Mar 16, 2023 -

Lenoir City Ford, Inc. responded

Hi, we are happy we could make your experience a positive one! Please let us know if you have any additional questions about services you received and thank you again for choosing Lenoir City Ford, Inc.!

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