Lenoir City Ford, Inc.

This was my best experience in purchasing a new vehicle. My new Ranger has all the features I could wish for. It was very important to me that the truck has a manual transmission and Debra Graham found the My new Ranger has all the features I could wish for. It was very important to me that the truck has a manual transmission and Debra Graham found the exact vehicle I wanted, right down to the exact color and the sliding back window. She kept in touch and led us through the process of the purchase with a professional manner and a warm, caring attitude. I am very satisfied with my purchase. I will recommend Debra and Lenoir City Ford to everyone I know who is shopping for a new vehicle. This is, in fact, our second new vehicle from Lenoir City Ford. One of the reasons we chose this dealership was the excellent experience we had when we purchased our 2008 Ford Focus from them. More

I would recommend Lenoir City Ford to anyone that is thinking about purchasing a vehicle, new or used!! I got to know a lot of the staff on a first name basis. I didn't feel pressured. Everyone was extr thinking about purchasing a vehicle, new or used!! I got to know a lot of the staff on a first name basis. I didn't feel pressured. Everyone was extremely friendly, patient, and went the extra mile to make sure my car buying experience was as easy and stress free as possible. Hats off the LC Ford!! More

We actually went there to look at a used Nissan, with which we were unimpressed. We then turned our attention to new Fusions. We found the one we wanted and both Dave and the general manager (I think h which we were unimpressed. We then turned our attention to new Fusions. We found the one we wanted and both Dave and the general manager (I think his name was Brock?) made the deal happen to our satisfaction. They were generous on the trade in and got us every discount they could. I'd ho there again in a heartbeat! More

We found the employees to be very friendly. Like buying any new car, the original talk and the 4-way sheets of paper are somewhat confusing. I wish that the paper would show the bottom line for the price r any new car, the original talk and the 4-way sheets of paper are somewhat confusing. I wish that the paper would show the bottom line for the price rather than separate centers of profit/cost. As we had an X-plan purchase, there was not a lot of haggling, and the employees were helpful. I am happy that the finance manager did not push hard on the extended warranty. It is something I never buy. Blake Deal, the salesman, was at all times friendly and helpful. He seemed to know the product well. More

Very impressed with the straightforward and honest approach. Never felt like the purchase process was a game or they were trying to jerk me around on the deal. Vehicle was as discussed, prepared and approach. Never felt like the purchase process was a game or they were trying to jerk me around on the deal. Vehicle was as discussed, prepared and ready when promised. The financial paperwork took a little longer than anticipated, but their F & I manager was on vacation and they informed me of the delay so I could plan my time. Very pleased. Would definitely recommend. More

I currently own a Ford Windstar Van, we are about to replace. Looking for a new car, these two sales consultants, )(they are a team and the later is new to the Dealership and is being mentored by t replace. Looking for a new car, these two sales consultants, )(they are a team and the later is new to the Dealership and is being mentored by the seasoned and experienced sales consultant)( have gone beyond the call in trying to assist my wife and I deciding which Ford model would best suit our needs. They provided the two models, one the Fusion, and the other an Escape for us to trial. What they did is that I was referred by the Service Advisor that I should see Dan. I called him up and he arranged for the car to be ready - take it for the afternoon - to test drive. We didn't do that but was able to ensure ourselves that we had a good test drive. Upon our return, the other car was ready for us to test drive. Yes, I do all my Service at Lenoir City since we arrived 5 years ago. This says a quite a bit about the management of the Dealership and a followup letter from the President jim Allen thanking us for the opportunity to become one in their Owner Family. To sum up the Service had been great and now the Sales Consultants have demonstrated that they do what the potential customer needs to assist in making one of the more larger investments we make. If the terminal is located in an area, it would be ok but I suspect that most people will want to do this survey, like me, from my home or office. More

They treat you like an old friend who has come by to buy a vehicle. Loved the fact that they had a woman sales person on staff! They immediately assessed my needs and couldn't do enough to get me what I wan a vehicle. Loved the fact that they had a woman sales person on staff! They immediately assessed my needs and couldn't do enough to get me what I wanted. Sent me home with the car to be sure it's what I wanted. I will definitely recommend them to friends! More

This was a great team to work with. The team was courteous and the purchase was very quick. I was not pushed or pressured to purchase add-ons. courteous and the purchase was very quick. I was not pushed or pressured to purchase add-ons. More

Matt was a very personable knowledgeable salesperson. He was not pushy and was able to answer all or our questions about the vehicle, service and warranties. was not pushy and was able to answer all or our questions about the vehicle, service and warranties. More

Debra Graham is a true professional in getting the information about the vehicle we wanted. She followed through on getting the right people to the transaction, got the vehicle prepared for delivery, information about the vehicle we wanted. She followed through on getting the right people to the transaction, got the vehicle prepared for delivery, and explained the features of the vehicle. She even programmed the Synch before we left the dealership. More