Lenoir City Ford, Inc.

This is the second truck that I have bought through Don. He is straight forward with no BS. Very fair and upfront with everything he does. He is straight forward with no BS. Very fair and upfront with everything he does. More

We were looking for a very specific and uncommon combination of options on a new Taurus. Dealer did not have exactly the combination we wanted, but had a fairly similar car on the lot. Their busin combination of options on a new Taurus. Dealer did not have exactly the combination we wanted, but had a fairly similar car on the lot. Their business model should be the norm for all car dealers: "We don't have exactly what you want. Take this very similar car home with you and drive it for a day. If you like it, we'll order exactly what you want." We liked it, they wrote up an order for exactly what we wanted, priced at invoice. No pressure, no numbers games, no wasting my time. Same when we picked it up: no muss, no fuss, no bother. Even the trade-in was simple and drama-free. Out of dozens of cars I've bought, this is by far the easiest and most painless car purchase I've ever made. Great car, very reasonable price (actually below what I had anticipated), no drama, no wasting of my time: can't ask for more than that. More

I found a Hyundai I was interested in online at this Ford dealership and received a call back from Matt, who proceeded to tell me about the car. I stopped in the dealership that same day and was greeted by dealership and received a call back from Matt, who proceeded to tell me about the car. I stopped in the dealership that same day and was greeted by several people at the door and my car was already pulled up to the front of the building for me. Everyone was very friendly and down to earth but NOT Pushy. Everyone seemed to work together to help me with whatever I needed. They worked with me on pricing and my trade-in in a fair manor. I had my brother-in-law helping me and Matt was great with him also. Once I put a little down payment down, I was able to take the car for a couple days to make sure I really wanted it. Closing on Friday the 13th, I was apprehensive, but everything went smoothly and Matt switched my plate brackets (custom) while we signed the final papers. I don't have to do anything else but wait for the final stuff in the mail. They worked at getting the best rate possible for the loan. Only issue we had was waiting a little too long to get our turn with the financial mgr to close the deal. This dealership was farther away then I planned to go, but it was worth it. I would definately refer my friends and/or family to Lenoir City Ford. Surprisingly Pleased, Jan 1/16/2012 More

I enjoyed going to this dealer..! I usually dred even talking to sales people...because they are always trying to jip you. However, I felt really comfortable and not forced to make a rushed decision. I talking to sales people...because they are always trying to jip you. However, I felt really comfortable and not forced to make a rushed decision. I recommend anyone who is looking for a great enviroment, friendly, and makes you a great deal. Then please go see Ford dealer in Lenor City. You will love it!!! More

it was one of the best buying experences of my car buying life . the sales person that helped me and my wife find the perfect car that fit our needs and budget. life . the sales person that helped me and my wife find the perfect car that fit our needs and budget. More

Lisa was very kind and helpful at every step of the buying process. We were very pleased with her knowledge,expertise and professionalism from the second that we walked in the door and until we drove o buying process. We were very pleased with her knowledge,expertise and professionalism from the second that we walked in the door and until we drove our new car off of the lot. I would highly recommend her and this dealership to my family and friends! More

Matt Snell was outstanding; welcomed us, never pressured us; began helping us w/a new Ford SUV. Very helpful too were M. Brown, B. Myers, R. Mikolajewski. Wonderful, outstanding dealer. Would recommend them us; began helping us w/a new Ford SUV. Very helpful too were M. Brown, B. Myers, R. Mikolajewski. Wonderful, outstanding dealer. Would recommend them highly. More

lisa was very helpful in finding a car that would work for us, no preasure from her ,i would tell my friends to look for there next car or truck there and fill good about doing so for us, no preasure from her ,i would tell my friends to look for there next car or truck there and fill good about doing so tom haack More

Went looking a new f150 and to get prices ended up leaving with the truck dealer manager and sales people were outstanding helping with any question and concern I had and the got a great deal in a new leaving with the truck dealer manager and sales people were outstanding helping with any question and concern I had and the got a great deal in a new truck went out of their way to do what it took to gain my business. More

The best dealership I have every dealed with. The customer service was great and Blake my salesman did not pressure me like most other dealers do. The manager Breck was great as between the two of th customer service was great and Blake my salesman did not pressure me like most other dealers do. The manager Breck was great as between the two of them they went out of their way to not only make me happy, but also to make my deal work. Thanks to everyone at Lenoir City Ford for everything they did and will spread the word about them. More