Lenoir City Ford, Inc.

My wife and I were in desperate need of a late-model, high-gas mileage vehicle but had no idea what we were going to be able to do to get one. Having just experienced bankruptcy and having been tied to a high-gas mileage vehicle but had no idea what we were going to be able to do to get one. Having just experienced bankruptcy and having been tied to a buy-here-pay-here vehicle with an astronomical interest rate and monthly payment, we were surprised to see a letter int he mail from Lenoir City Ford offering to work with us to get us what we needed. I figured nobody would be willing to work with us for a long time. An initial skeptical call to Lisa Myers proved to be very pleasant and I was truly left feeling like it might be possible when the call was finished. Two days later my wife and I drove from Chattanooga to the dealership having been pre-approved for an amount we couldn't believe. We arrived with a detailed list of possible cars we had viewed on the great website the dealer has. Cold, rainy and very busy was the atmosphere when we arrived. Lisa had Blake Deal assist us and we gave him a workout. He was very patient and not pushy at all. We test drove a number of used models and decided on the last one driven. The paperwork process was not nearly as drawn out as I have experienced at other dealerships over the years. Lisa had already gotten us pre-approved, Blake made the turnover to Brian in the Finance department smooth and painless. Brian shot straight with us and we did with him. It was a an extremely pleasant overall experience. The days from initial call to car ownership blows our minds and is such a blessing. Thank you Blake, Lisa, Brian and Lenoir City Ford! David and Kristen More

The sales manager is completely awful, and deserves to be fired. He talks to people like hes better than everyone. Service after the sale is POOR. lies to you about the loan approval. and calls a month later fired. He talks to people like hes better than everyone. Service after the sale is POOR. lies to you about the loan approval. and calls a month later and demands more money. which should be illegal. They made threats when we had not done anything wrong. worst sales staff we have dealt with. Finance guy very nice to work with. More

I had a great experience with the folks at Lenoir City Ford. They were very friendly and helpful to me. Made my truck buying experience very enjoyable. I worked with Matt Snell and Mike Brown both of thes Ford. They were very friendly and helpful to me. Made my truck buying experience very enjoyable. I worked with Matt Snell and Mike Brown both of these guys were execellent they explained things so that I could Understand what was going on. They were both very knowledgable about the vehicles and answered every question I had. I would recommend Lenoir City Ford to anyone that I know More

I had spoken with Brian Meyers a few months ago back when he was still in sales and I had received a letter from his dealership because I had been through a Bankruptcy and they said they could help. He had he was still in sales and I had received a letter from his dealership because I had been through a Bankruptcy and they said they could help. He had me approved for a vehicle, several months but was looking to buy local so I went to Larry Hill Ford here in Cleveland, TN to my surprise I spoke with sales representative named Dustin who showed me a few cars and tried to pressure me into buying a car that I didn’t even want. I told him that I had been approved with Lenoir City Ford already and he told me there was no way Lenoir City had gotten me approved for what I wanted because they were the same company and if they could not get me approved then the other dealership would not have been able to either and he made me second guess the financing and I did not buy a car. I tried once again with Larry Hill Ford about a month ago and yet again was told no, they couldn’t help. Being desperate for some help I turned to Lisa and Brian Meyers with Lenoir City Ford and once again they got me approved for a second time when Larry Hill Ford told me they could not help me. S Lisa and Brian truly care about helping people and it shows!! They really made the process very easy and what a difference between the two dealership, the people at Lenoir City Ford are a class act! I was very pleased with the entire process and would recommend this dealership to my friends and family even though Larry Hill Ford is local. I tell my friends and family to use Lenoir City Ford and not Larry Hill. I am truly enjoying my new Toyota Camry!!! Thanks Lisa and Brian, and I will never buy a vehicle from anyone else!!! More

Our credit was not so good. They worked and worked with us to get a payment we could afford and a car we loved. Thank you Lenoir City Ford. us to get a payment we could afford and a car we loved. Thank you Lenoir City Ford. More

Lisa and Brian were awesome!!! We would recommend lenior city ford to everybody.... Everyone was very friendly and helpful. We are very happy with our purchase and how great we were treated. city ford to everybody.... Everyone was very friendly and helpful. We are very happy with our purchase and how great we were treated. More

Me and my wife was shopping for a used car to, drive back and forth to work. We found a car that we liked on the internet through this dealership. I called Blake and told him that we would be there around 6: and forth to work. We found a car that we liked on the internet through this dealership. I called Blake and told him that we would be there around 6:00. He had the car running and ready to go when we got there. The guys that work there, weren't push-e like most dealers. We bought the car got it home and realized that we left the garage opener in our old car, and we live about an hour and 20 mins away. I called Blake and he mailed the opener to us the next day. Overall the car buying was an good experience. More

They went out of their way to find the specific used vehicle my wife wanted, and returned with EXACTLY what we asked for. THe deal went very smoothly, as did the finance end of it. I would definitely re vehicle my wife wanted, and returned with EXACTLY what we asked for. THe deal went very smoothly, as did the finance end of it. I would definitely recommend this dealership if your looking for new or used. More

One of the best car buying experiences I have had. David and the rest of the sales staff were very accommodating with absolutely no pressure. I will recommend them to anyone and everyone I know. and the rest of the sales staff were very accommodating with absolutely no pressure. I will recommend them to anyone and everyone I know. More

This was my first time ever buying a car, so of course I was excited. I had actually only come to dealership with my dad to look at the car, but we were so sold on it we ended up buying it. Of course the pr was excited. I had actually only come to dealership with my dad to look at the car, but we were so sold on it we ended up buying it. Of course the process took a little while being that my dad was cosigning for me, and I am a younger buyer.. However, the service was excellent and they were all very nice and supportive. I didn't feel like they were trying to shove this car down my throat. Honestly, I didn't feel like they were trying to "sell" me the car at all. They were very honest, very considerate, and very easy to talk to and work with. I will definitely be recommending them to everyone I know. As a matter of fact, my boyfriend came in and bought a car the same day I did. So, I am an obvious supporter! Thanks for the great service guys! It was a very nice first time experience! More