Lenoir City Ford, Inc.

Our experience at Lenoir City Ford was amazing. I could not have asked for a better sales lady, Lisa Myers. Her and her husband were so friendly and so helpful. They did not push us into anything which is not have asked for a better sales lady, Lisa Myers. Her and her husband were so friendly and so helpful. They did not push us into anything which is what I loved more than anything. If we decide to buy another car, I would definitly go back. More

Been servicing my vehicles at Lenoir City Ford for over 5 years because of their superior product knowledge, can-do attitude, high quality work, and accommodation. Have recommended them to friends who are al years because of their superior product knowledge, can-do attitude, high quality work, and accommodation. Have recommended them to friends who are also pleased beyond expectations. More

DJ and Greg both were amazingly friendly, kind, and also curtious. They both were very helpful with everything, you could even say they treated us like we were family. I would recomend ANYONE wanted to look curtious. They both were very helpful with everything, you could even say they treated us like we were family. I would recomend ANYONE wanted to look and/or buy a new or used car to go visit everyone at Lenoir City FORD. Very pleased and Amazingly satisfied. More

The people we met at the dealership was excellent. Very helpful, and stayed past quitting time in order to give us great service. I will recommend this dealership to my firends, because of the friendly, he helpful, and stayed past quitting time in order to give us great service. I will recommend this dealership to my firends, because of the friendly, helpful service. More

Don Spangler was our terrific salesman! Very sad - Don died while we were waiting for our car while it was on order. Mike Brown and David Garrett were great, picking up right where Don had left off and t died while we were waiting for our car while it was on order. Mike Brown and David Garrett were great, picking up right where Don had left off and they took wonderful care of us. We felt absolutely no pressure and they were super friendly. We would definitely buy another car here and recommend to anyone in the market! More

Very good service,found the truck I was looking for in Mississippi and had it to me in a couple days. Would buy again from this dealer. Mississippi and had it to me in a couple days. Would buy again from this dealer. More

Sales staff was very hardworking and helpful. A very friendly auto dealership. Had a good experience working with him and the rest of the staff, and was able to get the car I wanted. Would deal with the friendly auto dealership. Had a good experience working with him and the rest of the staff, and was able to get the car I wanted. Would deal with them again for any future purchases. More

Very pleased with how we were treated. They worked very hard to get us a deal and we were able to buy the car we wanted. hard to get us a deal and we were able to buy the car we wanted. More

My wife and I had already done our research and found the vehicle we wanted, looked it up on Kelly Blue Book to see what should be offered, and went to the local credit union and got the money Pre-Approved. vehicle we wanted, looked it up on Kelly Blue Book to see what should be offered, and went to the local credit union and got the money Pre-Approved. Everything went great until time to sit down to negotiate an acceptable price for both parties. He started by telling us that all his used cars on the lot were at Kelly Blue Book asking, which we had printed the sheet off and had it in hand the whole time, and had our Ipad pulled up to it as well, knowing his asking price was not even close to KBB. So our initial offer was "Not even close" (at Kelly Blue Book value) so he went to the little Mirror Window cubicle and came back with a better price I admit but still overpriced for the vehicle we wanted, and proceded to tell us that the Email Sales represenative was in negatioations with an individual on line for the past few days on the vehicle we wanted and that the offer we were getting was lower than the offer they were getting (SALES TACTIC). So we told him that was fine, and that since he had it sold we would leave and find another vehicle at a different dealership. So as we're getting to our car in the parking lot he comes running out, not wanting me to leave angry, well he had done everything right for someone to want to leave angry. So I told him if there was no more room for negotiation then we were leaving, so he went back in for a few minutes and comes back out with a sheet of paper with supposedly all of the vehicles in the area (Our make and model we wanted) and showed up he was the third best priced, and about that time some suited guy comes out says a bunch of lines I didn't even hear because I was so angry, decided to put his hands on me and pat me on the shoulder like it would comfort me or something, and then we left. SO as we are trying to get out of Lenoir City FOR GOOD, the rude salesmen decides to call me on the phone just to yell at me and my wife on the phone about his reputation, and how I shouldn't leave mad, blah blah blah. Thank God he showed me that sheet of paper in the parking lot with the better deals because we went there, got our deal, and they are getting a MUCH better review today!!! Do all of your research people, and you will find your deal! More

I throughly enjoy my experience at Lenior City Ford. They paid attention to my needs and were able to help me walk away with a new Explorer. I worked with Blake Deal and would give him a 5 out of 5 especiall paid attention to my needs and were able to help me walk away with a new Explorer. I worked with Blake Deal and would give him a 5 out of 5 especially for customer service. He was very knowledgeable about the Explorers and was able to quickly get me on the road. I could tell he genuinely wanted my business and was not pushy in the least bit. I have already recommended Mr. Deal and Lenior City Ford to my friends and family. More