Lenoir City Ford, Inc.

We are return customers, we are soooo pleased with this dealership and their level of customer service. This is our second vehicle purchase and also use this dealership for all our services needed....they dealership and their level of customer service. This is our second vehicle purchase and also use this dealership for all our services needed....they are above and beyond in the customer service aspect on both. I tell everyone i know about them and try to get everyone to go by if they are in need of service or looking to purchase. We will continue to do all our service there and purchase any or all vehicles we purchase in the furter. I want to send a BIG THANK YOU to Breck Davis and Phil Hensley...THANK YOU!!! Sincerely, Mr. and Mrs. Brand (kingston) More

I really enjoyed my experience with Lenoir City Ford. Blake Deal was very pleasant to work with as well as Lisa and Brian. My only issue was with the car after I got home. I was told the tires were new b Blake Deal was very pleasant to work with as well as Lisa and Brian. My only issue was with the car after I got home. I was told the tires were new but after a day or so I noticed the front two tires were not new at all. There was a slow leak in them both and I have been putting air in them every other week. I guess I just need to break down and purchase two new ones on my own, which is very disappointing. Other than that, I enjoy my car and would recommend Blake Deal along with the supporting staff of Lisa Myers and Brian Myers to everyone. I would just double check everything the day you take the car off the lot, especially the tires. More

Went to dealership looking for a good used /new family vehicle. Found what we wanted and got a great deal. Margo was very pleasant to work with and extremely helpful. Would highly recommend anyone look vehicle. Found what we wanted and got a great deal. Margo was very pleasant to work with and extremely helpful. Would highly recommend anyone looking for a new car to visit this dealership. More

I had a great experience from start to finish at Lenoir city ford. Everyone was friendly and willing to help. My salesperson was very accommodating without being so pushy that I didn't want to be there any city ford. Everyone was friendly and willing to help. My salesperson was very accommodating without being so pushy that I didn't want to be there anymore. It was a much better experience than I had at other dealerships which is ultimately why I bought there. I would recommend them to anyone looking for a new vehicle. More

My husband and I have purchased several cars over the years, but this experience tops them all!!! You feel like a friend -- not a customer. They could not have done anything else to ensure our experien years, but this experience tops them all!!! You feel like a friend -- not a customer. They could not have done anything else to ensure our experience was top notch! I don't really think there are enough word to describe our experience. Margo and Brad are the best!!!!! More

I was looking to trade in my 2011 ford fushion for a 2012 ford mustang convertible.Blake and Brian were so helpful in locating me the exact mustang that I wanted.I was thrilled at how fast they got things do ford mustang convertible.Blake and Brian were so helpful in locating me the exact mustang that I wanted.I was thrilled at how fast they got things done.I was also very pleased with the price.I must say all of the staff there were also very polite.This was another great experience at Lenior City Ford.I highly reccomend this dealership to everyone.Thanks Again! More

I gave this rating because the overall experience was good, but speed of the process could be improved, I spent 3 hours from start to finish, I was hoping the process would have been a little faster. good, but speed of the process could be improved, I spent 3 hours from start to finish, I was hoping the process would have been a little faster. More

Very friendly and knowledgeable staff. This dealership clearly understands that buying a new car can be a stressful situation and does what it takes to eliminate that stress. Debra Graham was efficient, clearly understands that buying a new car can be a stressful situation and does what it takes to eliminate that stress. Debra Graham was efficient, helpful and a pleasure to deal with. The price beat three other competing area dealerships. More

Absolutely wonderful customer service. More than fair on Trade In value. Easiest experience I've ever had buying a vehicle. All my service will be done here and with out a doubt I will buy my next vehicle h Trade In value. Easiest experience I've ever had buying a vehicle. All my service will be done here and with out a doubt I will buy my next vehicle here again! A++++++ Thank you guys! More

We bought our Dodge 1500 from Greg. Breck had recommended him to us and we are so glad he did. He is so honest and polite. He told us everything we needed to know even though it wasn't a Ford. recommended him to us and we are so glad he did. He is so honest and polite. He told us everything we needed to know even though it wasn't a Ford. We had a couple snags with our financing, but Greg kept us in the loop and helped us the whole time. We finally got our vehicle and it only had one key. He called a couple weeks later and told us that he had tracked the spare down and even brought it to my work. Overall, the whole staff was so helpful and polite. I will return to work with Greg for any of my vehicle needs. More