Lenoir City Ford, Inc.
Lenoir City, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I found the truck I wanted and Cecil Ball made it happen. I was extremely happy with the service I received and the product that I purchased. happen. I was extremely happy with the service I received and the product that I purchased. More
My truck was there up front when I got there. It's the only one I test drove and I knew it was the truck for me. All of the gentlemen that worked with me were professional and down to earth. They It's the only one I test drove and I knew it was the truck for me. All of the gentlemen that worked with me were professional and down to earth. They explained everything to me and helped me decide what I needed. I absolutely Love my truck. I'm very happy with the purchase. I want to say thank you so much!! More
Zach and the entire staff at a Lenoir City Ford are simply amazing. From the time we pulled into the parking lot from the time we left, there was never any pressure to buy anything, which has been my c simply amazing. From the time we pulled into the parking lot from the time we left, there was never any pressure to buy anything, which has been my complaint about other dealerships we have worked with in the past. We never felt like they were being friendly to just make a sale. Zach was personable, professional and kind the entire time and we really enjoyed working with him. We love our new Bronco. More
I had a great experience at Lenoir City Ford. They were transparent, responsive, and fast. They were transparent, responsive, and fast. More
My interaction with this dealership was over about a two day period. A friend suggested it to me and I had started by talking to Brittanie about a GMC Sierra. During this time I was also looking at other de day period. A friend suggested it to me and I had started by talking to Brittanie about a GMC Sierra. During this time I was also looking at other dealerships when I found a similar truck with a better price. I had informed Brittanie of this truck and her reply shocked me! I was expecting the “good luck have fun” or ghosting response, however, Brittanie did not do this. She instead replied ok if you need any help, advice, or car-fax on it let me know! I was astonished! But also I didn’t believe the statement…I thought maybe it was just a kind word as not to leave the interaction on a bad note. So I tested this…when I went to the other dealership I messaged Brittanie who did exactly what she said, she immediately responded and advised me of things I should look for which lead to discovering a leak in the roof of the cab of this other truck, she also screen shotted and sent me the car-fax report of the other vehicle! Clearly I was purchasing that vehicle but was upset because I was set on a GMC Sierra… I called Brittanie back and she was able to find a Ford F-150 in the same price range and I showed up to Lenoir City Ford skeptical still…but after testing riding with Brittanie and her explaining all of the fine details and features of this truck I was sold! And a week later I can say I’m quite happy with my purchase. Thanks a lot Brittanie!! More
Brandon was great to work with. I'm very pleased with the truck and how it drives. I'm very pleased with the truck and how it drives. More
No hassle. No pressure. No bull. Found a nice vehicle for a fair price. We do not live locally, and knew we’d be coming in late. Called ahead and they said no No pressure. No bull. Found a nice vehicle for a fair price. We do not live locally, and knew we’d be coming in late. Called ahead and they said no problem…. We ended up buying and they stayed 2 hours after close to finish the deal. Even filled up our gas tank before we headed home. Would 10 out of 10 recommend. Zach Childress, only 30 days on the job. Nice young man. Per his own admission, he’s still learning the paperwork. But everyone on the floor was helpful and would come over and check on him. EVERYONE we met was geniunely kind and made the experience a great one. Not one pushy salesman with a mouth full of lies in the bunch. I appreciate that! More
Always ready to serve you, always honest, fast service. Employees always smiling and friendly no matter what. Employees always smiling and friendly no matter what. More
My son, husband and I were very pleased. Excellent customer service.Overall the purchasing experience exceeded my expectations. Excellent customer service.Overall the purchasing experience exceeded my expectations. More
Couldn’t have been happier with the truck buying experience, the salesman Bentley was a pleasure to deal with . They are people that stand behind their word and a handshake, I would recommend them t experience, the salesman Bentley was a pleasure to deal with . They are people that stand behind their word and a handshake, I would recommend them to anyone and everyone! More