Lenoir City Ford, Inc.

Bought our 2010 Explorer from Lenoir City Ford and have since had ALL service done on the vehicle at this dealership. From sales to servie, Lenoir City Ford has raised the bar in excellence of customer se since had ALL service done on the vehicle at this dealership. From sales to servie, Lenoir City Ford has raised the bar in excellence of customer service. Ted Russell Ford is across the street from us and we would NOT service our cars (also have a 2010 Escape) there if it was the last dealership on earth. Lenoir City is almost 15 miles further to drive, but well worth the trip. The service personel have all of our infromation in the computer data base and always lets us know when a particular service is due on the vehicle(s). They had to replace a battery today as well as a basic oil change, tire rotation, wiper blades and multi-point inspection to assure us that our vehicle was in tip-top shape. They called us before replacing the battery to be certain that this was OK with us. They gave us a quote of the charges for the service so that we could decide if this was something that we could afford. Candace get our vehicle scheduled in for the maintenance and saw it through to the time that we picked it up. She also reminded us that we had a credit of $62.00 on our Ford rewards card that we took advantage of. Top notch service from a top notch dealer/service department. We wouldn't go anywhere else. More

We were certain that this time around we wanted to buy an American car and buy locally. We had bought a Ford Sable at this dealership before and were satisfied with this product years ago. As we did not shop American car and buy locally. We had bought a Ford Sable at this dealership before and were satisfied with this product years ago. As we did not shop around much, we don't know if we received the best price possible. We were happy with the overall experience. More

Jennie was great, she was not pushy as some dealers can be she was very friendly. She was just an awsome person to deal with. I would deffinately recomend her to anyone. Again thank you!!! :] be she was very friendly. She was just an awsome person to deal with. I would deffinately recomend her to anyone. Again thank you!!! :] More

Very helpful in every way. Was very easy to work with. Well worth the drive from Ky to Tenn. If all car lots would treat costumes like this car lot everybody would probably buy more cars. Well worth the drive from Ky to Tenn. If all car lots would treat costumes like this car lot everybody would probably buy more cars. More

I got online and found a couple of vehicles I was interested in, filled out app and received a call from Lisa Myers not long after. She was very helpful and once we got to the dealership instead of interested in, filled out app and received a call from Lisa Myers not long after. She was very helpful and once we got to the dealership instead of a used vehcile actually got a great deal on a new vehicle. Very helpful, informative and friendly. More

Breck and Lisa made such a dreadful task enjoyable and really helped me find an awesome car that I love. They are great at what they do and I would recommend these 2 to anyone!!! Even brian, the finance g really helped me find an awesome car that I love. They are great at what they do and I would recommend these 2 to anyone!!! Even brian, the finance guy was great to work with. This dealership continues to go out of their way to make sure I have what I need and am happy. More

This is the 2nd vehicle purchased from Lenoir City Ford using my employee X-plan. Both times it was a pleasant experience... A bit time consuming... But pleasant nevertheless. using my employee X-plan. Both times it was a pleasant experience... A bit time consuming... But pleasant nevertheless. More

The whole process of buying our new Fusion went very smoothly and Margo was very professional and helpful. We will encourage others to buy from Lenoir City Ford. smoothly and Margo was very professional and helpful. We will encourage others to buy from Lenoir City Ford. More

Margo Zimmerman made the process of purchasing our new F150 easy. Once we explained which features were important to us and which were not she diligently searched the dealer inventory in the surrounding a F150 easy. Once we explained which features were important to us and which were not she diligently searched the dealer inventory in the surrounding area until she found our perfect F150. She kept us informed of its arrival and prep. She demonstrated all the features on our truck and even synced our phones to it and arranged the bed liner. She made a follow up call to insure we were pleased with our purchase and ask if there was anything further she could do. We were very pleased with our experience with Margo and Lenoir City Ford and would recommend it highly to anyone looking for sales or service. More

Blake and his co-workers were very professional, and really knew what they were doing. My only negitive was the length of time it took to complete the transaction. Also, the next evening they gave a really knew what they were doing. My only negitive was the length of time it took to complete the transaction. Also, the next evening they gave a schooling on the computer system and how it works. Very informative. More