Lenoir City Ford, Inc.

Pete was amazing to work with! Fantastic experience from start to finish! The dealership was so professional and everything was just as they said it would be. Fantastic experience from start to finish! The dealership was so professional and everything was just as they said it would be. More

This was the best dealer experience I've had in the last 30 years. Pete and Chuck were very professional in my dealings with each of them! They went the extra mile from sending me a video of the vehicle t 30 years. Pete and Chuck were very professional in my dealings with each of them! They went the extra mile from sending me a video of the vehicle to picking me up at the airport. The price they quoted me for the truck was the price I paid out the door. There was no attempt to obfuscate or sell me something I did not want. I would be happy to recommend this dealership. More

Excellent customer service. Very attentive and honest people. They work with you, so you get what is better for you. Very attentive and honest people. They work with you, so you get what is better for you. More

I recently purchased a used truck from this dealership and was told the truck was in good condition. After having it inspected it appears the truck has been altered not only with a k&N cool intake which I and was told the truck was in good condition. After having it inspected it appears the truck has been altered not only with a k&N cool intake which I did see at the time I purchased it but knew nothing about the exhaust being changed or that changing the intaking without changing some electronics part has diminished the trucks performance . Putting the truck back to OEM is going to cost me thousands. I ask Jason all these questions and ask if I could talk with the sales manager Charles McCarty I think was his name about it but Salesman Jason just left me and my wife in the lobby waiting . I never got any phone call from anyone. The trucks exhausted system is very loud for a 2021 and the truck very under powered from it’s original design. It only has 55000 miles on it . I wish I’d never came in that dealership, I’m retired Navy and the GSM McCarty said he was a veteran but obviously treats veterans like crap. I told Jason that I wasn’t happy when ask to come back and sign paperwork that was left out by a new finance girl but just got ignored. No one has tried to make this sale right nor offer to repair the truck so I’m in the process of taking further steps for reconciliation. I would never recommend this dealership due to its shady business practices. Respectfully, David Ogle More

Always been pleased with the service at this dealership also the service after the sale. also the service after the sale. More

It was a great, low pressure atmosphere and it was very welcoming. I would highly recommend them. welcoming. I would highly recommend them. More

Pete clay did an exceptional job in showing us the new vehicle and negotiating the final pricing. The dealer experience was pleasant and efficient. I would purchase a new vehicle from Pete again and wil vehicle and negotiating the final pricing. The dealer experience was pleasant and efficient. I would purchase a new vehicle from Pete again and will recommend him to others who are looking to purchase a new vehicle. More

One of the best cat buying experiences that I've had in my car buying experiences. Cecil and Charlie were great to work with and a pleasure to meet. Found two small transport dings in the tailgate and th my car buying experiences. Cecil and Charlie were great to work with and a pleasure to meet. Found two small transport dings in the tailgate and they were fixed promptly. I would recommend Lenior City Ford to anyone looking to buy a vehicle. More

Would buy my next car/truck from Jason. The car buying experience, which is usually a painful one, was easy and stress free The car buying experience, which is usually a painful one, was easy and stress free More

Would not recommend it to any of my friends to go there and purchase a vehicle and purchase a vehicle More