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Lenoir City Chrysler Dodge Jeep Ram

Lenoir City, TN

4.3
450 Reviews

1206 E Broadway St

Lenoir City, TN

37772

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Showing 450 reviews

July 07, 2021

Took our 3500 Ram to have the oil change and Transmission Flushed and new filter to be replaced. Sit in waiting area from 10 to 2 waiting for hand drain the 68rfe transmission for 3-4 hours only put 7qt back More

by Jetta 2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not on here
Jul 08, 2021 -

Lenoir City Chrysler Dodge Jeep Ram responded

Hello, I am concerned to learn about your disappointment regarding your recent service experience. Your feedback is important to us, and I would appreciate the opportunity to speak with you to address your review further. Please email me at a time that is convenient for you. I look forward to speaking with you. Best Regards, JC Denney jcdenney@fivestaronline.net

Jul 08, 2021 -

Jetta 2014 responded

Thank you Mr. JC Denney for being now concerned to learn about my disappointment regarding my recent service experience. The Fact is disappointment is a understatement.  I have given your dealership many different opportunity to address this issue.  We had a transmission flushed and new filters installed that took hours to do.  He only put 7 qt back in the Transmission After that my Transmission went out.  We had it inspected only to realize it was not even registering any transmission fluid on the  dipstick. It is so low of fluid it not even showing on dipstick . Now my custom built Truck is not drivable. After many calls I guess it only take a bad review to get your attention now.

July 06, 2021

Very helpful and friendly would recommend to all my friends and family More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Dodson
Jul 07, 2021 -

Lenoir City Chrysler Dodge Jeep Ram responded

Tony, thank you for your positive review. We always strive to provide personable and excellent customer service. Take care!

July 06, 2021

Great buying experience! No surprises and completely fulfilled my expectations. Other local dealerships may have larger facilities and inventory but Lenoir City is much more personable! More

by khuff85
Recommend Dealer
Yes
Employees Worked With
Janet James
Jul 07, 2021 -

Lenoir City Chrysler Dodge Jeep Ram responded

Hi, we greatly appreciate your outstanding review. We are so pleased to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit!

July 04, 2021

Outstanding., Thorough, Mr Pruitt was careful to follow up with phone and e-mails, very satisfied…it was indeed a pleasure to deal with Mr Pruitt and hereby give our endorsement and recommendation of this More

by Cdbgray6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Pruitt
Jul 05, 2021 -

Lenoir City Chrysler Dodge Jeep Ram responded

Hi there, thank you so much for the kind words for our team! We're pleased to hear you were very satisfied with your experience. We are here whenever you need help.

July 03, 2021

Excellent Service Department and maintained communication throughout the entire service experience...Chris Noens, my technician, was the best, and my service to my 200S was right the first time...highly reco More

by roger.gregg5564
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Noens
Jul 05, 2021 -

Lenoir City Chrysler Dodge Jeep Ram responded

Roger, thank you for taking the time to write a review! We are glad to hear you're satisfied with your repairs! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Lenoir City Chrysler Dodge Jeep Ram.

June 29, 2021

Very smooth purchase. Bill was an absolute pleasure to work with. More

by Knoxchic82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Presley
June 28, 2021

Great service. Todd was super helpful. Will keep coming back! More

by Elemprinc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
June 28, 2021

Bill Presley and everyone we meet was very professional and friendly. This is our third vehicle purchase with Bill and would recommend him and the dealership to anyone looking to purchase a vehicle. More

by pphillippie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdoul Diarra , Bill Presley
June 27, 2021

Very great people and enjoyed our experience! Bill was great with helping find the right car and also helped getting me settled in it. Will be purchasing another vehicle at this facility. More

by Morgan a Rehms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Presley, Scott Allen Snow
June 26, 2021

Everything went fine and everyone was helpful. My jeep is like new More

by Cappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maintenance group taking and getting car fixed
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