Len Stoler Lexus

Buy from Samantha! Had a great experience purchasing my used car from Samantha at Len Stoler Lexus. I recommend her to anyone looking for a car, she followed through an Had a great experience purchasing my used car from Samantha at Len Stoler Lexus. I recommend her to anyone looking for a car, she followed through and made it a very smooth, enjoyable process. More

Used Car Purchase First time buying a car and had a good experience. Sam was very helpful and informative throughout the process. I would definitely recommend her for f First time buying a car and had a good experience. Sam was very helpful and informative throughout the process. I would definitely recommend her for future purchases. More

es350 Purchased a used 2013 lexus es 350 low mileage, unique color. .Sam Cambridge made my purchase smooth sailing. She was very friendly, personable and do Purchased a used 2013 lexus es 350 low mileage, unique color. .Sam Cambridge made my purchase smooth sailing. She was very friendly, personable and down to earth. More

Used Lexus purchase I traded in my 2006 330RX for a used 2012 Lexus 350 - I was told that my 2006 with 122,000 miles needed about $7,000 worth of work needed. New tires I traded in my 2006 330RX for a used 2012 Lexus 350 - I was told that my 2006 with 122,000 miles needed about $7,000 worth of work needed. New tires, breaks, etc. I probably would have spent $3,000 at my local body shop. Do I put more money in the 2006 or spend money on a used car? I picked the white color; was not really crazy about color but miles were low and car I chose off the internet was already being taken out for a "test drive". Bait and switch, maybe. Who knows? Shopping for a car is a game and everyone wants to win. My sales consultant was Sam Cambridge and she is a low key, polite woman. She is not a typical car salesperson more laid back. I would recommend her if you're looking for a used Lexus. You will be taken care of. More

Lexus IS 250 F Sport Me and my fiance had been searching for a car to replace old one. Sam helped us find our car and even stayed late on a Saturday to close the deal. Me and my fiance had been searching for a car to replace old one. Sam helped us find our car and even stayed late on a Saturday to close the deal. More

Deceptive business practices, lies, bait & switch tactics I've dealt with this dealership 3x now. But 3 strikes you're out! Never again. So much for the Lexus Loyalty Return Customer. Buyers beware, they do I've dealt with this dealership 3x now. But 3 strikes you're out! Never again. So much for the Lexus Loyalty Return Customer. Buyers beware, they do you no favors here. It's worth your time, effort and money to go elsewhere. I will never recommend this dealer to friends or family, in fact, I just informed an atty friend who was looking at cars there for his daughter to not do it! He won't now as a result, and thanked me for giving him the 411. You shouldn't be told one thing at one desk and then just the opposite occurs at another. It's like the twilight zone. Check your paperwork very carefully people. A charge was tacked on that I didn't agree to, had to go back for it to get taken off, yet the price doesn't change?! And when you have to get an atty involved to obtain the window sticker, because they won't freely produce it, well that should speak volumes. Thug con artist outfit there. Regrettably taken, disappointed and dissatisfied. F+ More

used car salesman rude and poorly trained...Ted or Todd Called reference to a used Lexus and was shocked by the language and poor customer service I received over the phone. I wanted to speak about negotiat Called reference to a used Lexus and was shocked by the language and poor customer service I received over the phone. I wanted to speak about negotiating the price and the salesman refused. I asked to speak with a sales manager and he told me they were too busy to speak with me. I pressed and asked to speak with another salesperson and he stated that they would just tell me the same things he did. He said "I was ridiculous for asking to speak with a sales manager without coming into their dealership. If I was serious about negotiating I had to drive there and do it in person." I have purchased vehicles online before and I know that isn't true. Much less not letting me speak with anyone else in order to possibly discuss my purchase. After I requested once again to speak with anyone else, he told me everyone else was busy and I had to deal with him. I told thanks but no thanks and he hung up the phone. Funny that I am looking to spend $40k of my hard earned money and this is how I am treated...I can't imagine if I would have made the trip through DC traffic to get there and be treated the same way. I will NEVER spend a dime in that dealership. Thanks to Todd or Tedd or whatever his name was. He wouldn't repeat his name half way through the conversation. More

Walked until a dealership wasnt sure if I could purchase a c Samantha made my experience really enjoyable. She worked with me until we could find me a car that I could live with. I would come back again. Only th Samantha made my experience really enjoyable. She worked with me until we could find me a car that I could live with. I would come back again. Only thing I was unhappy the price the internet said one price but it was a totally different price. Samantha is very professional and helpful. More

Deceptive Business Practices I was buying a new vehicle that was difficult to find. Since this dealership was one of the few that had it available, I agreed to do a transaction fr I was buying a new vehicle that was difficult to find. Since this dealership was one of the few that had it available, I agreed to do a transaction from out of state. After agreeing on a price and spending 2 days communicating on the deal, all contact was cut off. This dealership would not respond to my calls, emails, or texts. Finally, the following day an email was sent late in the evening that they had "forgotten" the car was sold to someone else previously. This entire deal was deceptive from the start. The sales manager could care less when I complained and actually hung up on me. This was not my first Lexus purchase and am shocked by the way this dealership does business. There are much better dealers out there. Avoid this one. More

Walked into the Dealership not knowing what the Lexus line up had to offer. I was greeted by Mr. Donte' Smith. He showed me the entire line up and helped me figure out exactly what the best vehicle for m line up had to offer. I was greeted by Mr. Donte' Smith. He showed me the entire line up and helped me figure out exactly what the best vehicle for me would be. I leased a brand new Lexus ES 350. Donte was very friendly, personable, attentive and most importantly not pushy. Great experience... I LOVE MY CAR More