Len Stoler Chrysler Dodge Jeep - Service Center
Westminster, MD

179 Reviews of Len Stoler Chrysler Dodge Jeep - Service Center
Alignment Jennifer from service and the entire team at Len Stoler Jeep always go above and beyond to help me. I called with a need to get my Cadillac Escalade a Jennifer from service and the entire team at Len Stoler Jeep always go above and beyond to help me. I called with a need to get my Cadillac Escalade aligned. And Jennifer was able to accommodate me. Great service team! More
Scheduled maintenance Hanna is a pleasure to deal with was able to schedule service when it was most convenient. She was able to answer all of my questions. Hanna is a pleasure to deal with was able to schedule service when it was most convenient. She was able to answer all of my questions. More
I was disappointed In the past I have always been happy with my service visits but not so much this time. No one called this time to say the car service was complete. I In the past I have always been happy with my service visits but not so much this time. No one called this time to say the car service was complete. I had to call at 5:00 PM to find out if it was complete.. I did not receive the normal review of the general condition of the car (brake condition, fluids condition , tire condition, etc) nor the sticker on my windshield showing the mileage when the next service would be due. Also I had a problem with losing the heat shield under the car above the muffler. When the rep called me to tell me the cost to replace I questioned the need for the shield and whether it was really needed. The rep said it protected the fuel tank but when I looked before bringing in it looked to me like it only protected the well where the spare tire & jack sit. The rep said he'd check and call me back but he never did. When I was picking up the car I tried to ask about the issue again and only got got a comment that its recommended by the manufacturer which was just a blow off. as far as I was concerned. The price I was given for what amounted to a little piece of thin corrugated aluminium was unbelievable. So overall I wasn't particularly happy with the results.. More
general maintenance and recall The experience at Len Stoler was great. Jenn, the Service Rep. as always was extremely friendly and professional. Due to my continued positive experie The experience at Len Stoler was great. Jenn, the Service Rep. as always was extremely friendly and professional. Due to my continued positive experiences with her, she has become my go to Service Rep. A great ambassador for Len Stoler More
Oil Change As always the service center is a wonderful experience. The staff is friendly and can always set you up at your convenience. Hats off to Jennifer for As always the service center is a wonderful experience. The staff is friendly and can always set you up at your convenience. Hats off to Jennifer for her experience and knowledge of your vehicle. Len Stoler is the place to go! More
Hannah is an awesome service rep I just purchased a new Jeep from Len Stoler and they agreed to install a hitch on the vehicle. They scheduled the service, had the parts there for the I just purchased a new Jeep from Len Stoler and they agreed to install a hitch on the vehicle. They scheduled the service, had the parts there for the installation and installed the hitch perfectly. I had a great experience in both the purchase and service process. More
Friendly, efficient service The service advisor was very helpful, got my car in and out as promised. The car was worked on same day I called and fixed the first time The service advisor was very helpful, got my car in and out as promised. The car was worked on same day I called and fixed the first time More
Friendly Staff My overall experience was excellent, all the staff was very efficient and well trained in there positions. I would say they go the extra mile to make My overall experience was excellent, all the staff was very efficient and well trained in there positions. I would say they go the extra mile to make their customers satisfied. More
Service I took my 1985 Jeep CJ7 for service. I was told that that since I had electrical issues they did not want to devote lift time to the repair. In other I took my 1985 Jeep CJ7 for service. I was told that that since I had electrical issues they did not want to devote lift time to the repair. In other words, they only want to do quick and easy service More
Just amazing service. Jennifer has always been very helpful and professional. It is a pleasure to service our car at Len Stoler and will continue to do so in the future. T Jennifer has always been very helpful and professional. It is a pleasure to service our car at Len Stoler and will continue to do so in the future. Thanks. More