Len Stoler Chrysler Dodge Jeep - Service Center
Westminster, MD

179 Reviews of Len Stoler Chrysler Dodge Jeep - Service Center
4 hour wait! I came in at 11am for an oil change, and asked for a wash too. My truck was ready at 3pm :o( I chose to wait because last time the oil change only too I came in at 11am for an oil change, and asked for a wash too. My truck was ready at 3pm :o( I chose to wait because last time the oil change only took an 60 to 75 minutes Apparently the oil change was done, but I was waiting for the complimentary car wash most of that time and no one told me. I would have easily skipped the wash had someone communicated with me that it would take longer. I don't recall anyone saying their name. I did see the receptionist's name tag, but I can not recall it, so I am going to guess a name to check here, because the system is requiring that I do so. More
Oil Change and Tires rotated The maintenance crew was fast and efficient. As always polite and helpful. The crew have always been there for me that is why I keep coming back. The maintenance crew was fast and efficient. As always polite and helpful. The crew have always been there for me that is why I keep coming back. More
Not a good experience at all it took over 5 weeks to replace the transmission on our vehicle had to bring it back a few hours later to replace 2 tire sensors that took over 3 days to do replace the transmission on our vehicle had to bring it back a few hours later to replace 2 tire sensors that took over 3 days to do More
Trailer hitch issue resolved I had a issue with my trailer hitch on my Jeep, it was checked out by the shop Forman and the issue was corrected and is now working correctly I had a issue with my trailer hitch on my Jeep, it was checked out by the shop Forman and the issue was corrected and is now working correctly More
Efficient service Service staff was very efficient in getting me in and out the door into a loaner. Service bay was very clean and inviting. Once I received the vehic Service staff was very efficient in getting me in and out the door into a loaner. Service bay was very clean and inviting. Once I received the vehicle it was washed to a level of okay. More
Great service department Easy to work with and very easy to get an appointment. They explain what your vehicle needs in terms you understand. Very knowledgeable and friendly s Easy to work with and very easy to get an appointment. They explain what your vehicle needs in terms you understand. Very knowledgeable and friendly staff. More
40000 maintenance In and out while I waited. Quick service. Wish my car would get washed but oil service was satisfactory easy to make appointment. Will use again In and out while I waited. Quick service. Wish my car would get washed but oil service was satisfactory easy to make appointment. Will use again More
Very prompt and professional! Very pleased with my service! Jennifer was very professional, knowledge, and friendly. The employee that helped me when I first went to pick up my car Very pleased with my service! Jennifer was very professional, knowledge, and friendly. The employee that helped me when I first went to pick up my car greeted me and helped me get where I needed. I was very pleased and happy with my experience! More
Oil change Another great day at Len Stoler Jeep. I took my 2015 Jeep Wrangler in for oil change and maybe tire rotation if the tech felt they needed it. He sugge Another great day at Len Stoler Jeep. I took my 2015 Jeep Wrangler in for oil change and maybe tire rotation if the tech felt they needed it. He suggested to wait until next oil change. I appreciate his honesty. He could have suggested yes and made money off me. But, that’s the thing. Len Stoler doesn’t do that. They are great! Jennifer is great!!! Thanks to everyone. More
Engine light came on and needed oil change I called day before Service because I had surgery coming up day after and I had a appointment that morning at 1 o’clock. They were very helpful to ge I called day before Service because I had surgery coming up day after and I had a appointment that morning at 1 o’clock. They were very helpful to get me in that morning at eight so I could wait and make my appointment. She was very helpful and very nice. When I arrived and mention my engine light was on and it is a new vehicle they reassured me they would check it out and it was just a computer problem it was fixed with oil change. Had a good service and would recommend to anyone. Thank you More