Len Stoler Chrysler Dodge Jeep - Service Center

great service experience Andrew was great explaining the service that was done to my husband and myself. They went above and beyond to help me. Everyone was very friendly. Andrew was great explaining the service that was done to my husband and myself. They went above and beyond to help me. Everyone was very friendly. Definitely will recommend to anybody. More

Excellent Customer Service Jennifer & Hannah are ALWAYS a pleasure to work with. They are both extremely helpful. Len Stoler offered me a rental car to use while me car was bein Jennifer & Hannah are ALWAYS a pleasure to work with. They are both extremely helpful. Len Stoler offered me a rental car to use while me car was being worked since it was going to take a week or more to repair it. This rental car is REALLY helpful. More

Great with one comment The service and staff were awesome. Only one concern was that I had bring my tire back due to the patch was bad. If the tech leak tested the tire, the The service and staff were awesome. Only one concern was that I had bring my tire back due to the patch was bad. If the tech leak tested the tire, the bad patch would have been discovered and I would not have had to bring back my tire. Attention to detail is what I tell my employees daily! Thanks, Ken More

the service was friendly the service was friendly and professional the service was friendly and professional the service was friendly and professional the service was friendl the service was friendly and professional the service was friendly and professional the service was friendly and professional the service was friendly and professional More

Went in for oil change tire rotation and UConnect update they had my jeep for 3 hours and never updates the UConnect. Not happy about this at all. Called mgr and never tried to make it right just said sorry they had my jeep for 3 hours and never updates the UConnect. Not happy about this at all. Called mgr and never tried to make it right just said sorry I’ll get to the bottom of it. More

Customer Service personnel are great The front desk of service are great.... the shop does good work... except when it comes to keeping the interior of your car clean..... this is the 3rd The front desk of service are great.... the shop does good work... except when it comes to keeping the interior of your car clean..... this is the 3rd or 4th time I have had to clean dirt/grease off of the steering wheel, when I picked up the jeep. Come on guys ..... you are doing a good job otherwise,... why do you keep making it a less than pleasant experience by making the steering wheel look like it just came out a a junk yard? Signed.... "Confused" More

Crysler used a technicality to screw me. When I bought my 2010 Jeep Wrangler Unlimited I purchased the Lifetime Extended Warranty. Since day 1 I performed every maintenance requirement. Since When I bought my 2010 Jeep Wrangler Unlimited I purchased the Lifetime Extended Warranty. Since day 1 I performed every maintenance requirement. Since day 1, every 6 months I had my vehicle into Len Stoler Service department to have an oil change, tire rotation and any maintenance required or needed. Every maintenance issue was performed at Len Stoler except for a lift kit I had put on. I even took the JK to Len Stoler immediately after the lift kit was put on to make sure everything was still in spec. Now I have a real problem, my transmission needs to be replaced. Crysler rejects the repair and cancels the extended warranty solely because I had the lift kit put on. This wasn't an outrageous lift kit only 3.5". Tires were only 35s. This was simply a case of Crysler wanting to find an out in order to not honor the extended warranty. I have been a loyal customer to Len Stoler. Len Stoler should have been my advocate. Their attitude is,...its not them its Crysler. Well may be. When I got my vehicle to have it towed to a transmission repair place I had a $125 diagnostic fee I had to pay. Not a big deal but if Len Stoler truly valued me as a loyal customer and had true sympathy the could have put forth a gesture such as saying something like...Len Stoler is sorry for how Crysler is treating you. There would have been a $125 diagnostic fee but we are going to waive it because we still value you and want you to keep coming to us for your service needs. Or they could have waived part of it except their labor rate. But no, they had to get their cut too. No question that they are not looking out for me and my being a loyal customer meant anything. All I can say is that from now on, I am only coming to Len Stoler for what I absolutely have to. More

Service work Try 4 time to speak to someone to confirm a appointment I left a message to call me No one return me call called at 10 am 15 .10:15. 11: at 1:00 p.m. Try 4 time to speak to someone to confirm a appointment I left a message to call me No one return me call called at 10 am 15 .10:15. 11: at 1:00 p.m. I confirm and also after work done I signed paperwork and was told they would mail my copy that's not rite . More

Always great service. Completed my oil be change and tire rotation in under an hour. Service rep also helped me with my Uconnect software upgrade. rotation in under an hour. Service rep also helped me with my Uconnect software upgrade. More

Excellent Customer service was excellent. Jennifer was a pleasure to work with. Not only did they fix the issue but made me aware and completed a recall that Customer service was excellent. Jennifer was a pleasure to work with. Not only did they fix the issue but made me aware and completed a recall that I was not aware needed to be completed. More