Len Stoler Chrysler Dodge Jeep - Service Center
Westminster, MD

179 Reviews of Len Stoler Chrysler Dodge Jeep - Service Center
Service oil change Everyone at the dealership is always kind and helpful and knowledgeable on what my vehicle needs were. I love dealing with this dealership!! I alwa Everyone at the dealership is always kind and helpful and knowledgeable on what my vehicle needs were. I love dealing with this dealership!! I always tell all my friend to go to Len Stoler Dodge Dealership they will treat you right everytime. Emilie Brie More
They are getting worse. went in for an oil change after needing two weeks to get an appointment for this 15 minute job. Also asked that they replace the wipers. Paid 50% more went in for an oil change after needing two weeks to get an appointment for this 15 minute job. Also asked that they replace the wipers. Paid 50% more for the oil change than the last time at Jiffy Lube (went there because I couldn't get an appointment in one week). They didn't change the wipers (took the car somewhere else the next business day) and the inspection report didn't even show the wipers as needing replacement when about three inches of blade was pulled off. This was reported as okay, so it was obviously not checked. What else wasn't checked. More
Technicians assumed problem would be resolved with update The technicians assumed the warranty issue I'm having with the Stop/Start system would be resolved by the updates they had to perform on the truck, B The technicians assumed the warranty issue I'm having with the Stop/Start system would be resolved by the updates they had to perform on the truck, Because the updates had to be done, they just hoped it would be the fix without actually diagnosing the issue. This is not acceptable to me. When there is an issue with a brand new vehicle I expect the issue to be properly diagnosed. The vehicle I purchased is quiet expensive and I would expect better service. More
Great experience I took my 2017 Ram R/T for a oil change and recall . Truck done earlier than expected, no problems . The service team members were great . I took my 2017 Ram R/T for a oil change and recall . Truck done earlier than expected, no problems . The service team members were great . More
Service Jennifer & every 1 in Service Dept was Friendly Professional & Awesome! Jeep is fixed & driving like new! Even tho Len Stoler not near us we take the Jennifer & every 1 in Service Dept was Friendly Professional & Awesome! Jeep is fixed & driving like new! Even tho Len Stoler not near us we take the drive because we know it will be done right More
Over priced parts I took my car in several months ago to have the rear seatbelt looked at. It was a Saturday and I was advised the guy who could fix it was not working. I took my car in several months ago to have the rear seatbelt looked at. It was a Saturday and I was advised the guy who could fix it was not working. I would have to reschedule. I took it this last time and was quoted over $400 to fix a mechanism in the seatbelt. The car is ~5 years old. we were told the car was too old and sincecwe are the 3nd owners dodge would not help with cost. More
excellent Hanna is always extremely helpful and very easy to work with. She explains the repairs needed and always offers updates on completion time as well as Hanna is always extremely helpful and very easy to work with. She explains the repairs needed and always offers updates on completion time as well as sequence of repairs More
A pleasant experience All the people I encountered from the check in person, the service writer, the cashier and some folks in the showroom where all friendly, courteous an All the people I encountered from the check in person, the service writer, the cashier and some folks in the showroom where all friendly, courteous and helpful More
Hardtop Replaced my soft top with a hardtop. Great service, shuttle driver, service writer, service technician and cashier. Great job with hardtop, insula Replaced my soft top with a hardtop. Great service, shuttle driver, service writer, service technician and cashier. Great job with hardtop, insulation panels and wiring. One issue was there were some scratches on the soft top windows. Othen than windows, great job. More
Jeep Recall Vehicle was taken in at appointed time, work was done quickly, waiting room was comfortable, service personal were pleasant, check out was easy.. Nice Vehicle was taken in at appointed time, work was done quickly, waiting room was comfortable, service personal were pleasant, check out was easy.. Nice experience. More