312 Reviews of Len Lyall Chevrolet - Service Center
My experience started like it would at any middle of the line dealer, pretty average. It took a negative turn very quickly when I went back for the 2nd visit and was attempting to negotiate with the sale line dealer, pretty average. It took a negative turn very quickly when I went back for the 2nd visit and was attempting to negotiate with the sales manager, “Jeff”. I simply asked why the windshield crack wasn’t fixed and he bowed up and I thought he was going to jump over the counter at me. I’ve never witnessed such a lack of professionalism towards a potential customer. All for nothing, because he wouldn’t reduce the price of the vehicle. Then 3 weeks after buying the 2021 Chevy Trail Boss with only 31k miles on it, I took it through the car wash. To my shock, the back cab window had a full out leak with water coming out and damaging the headliner of the vehicle! I called my “car dealer”, Enoch, the next day and he didn’t answer. I called him again the day afterwards and he answered and immediately denied any liability and said there was nothing they could do and then HUNG UP THE PHONE on me! He shortly called back and apologized but still offered no explanation, services, or $ compensation. Long story short it ended up costing me $800 and I’ve now been back to the dealer with issues twice in 3 weeks since buying the truck. More
They have always given me the best service and very helpful as well as fast helpful as well as fast More
Great dealership, very easy to work with. They answered all questions and made the whole process easy. They answered all questions and made the whole process easy. More
I have zero complaints, Joe and Christian were phenomenal as always, by far thr best dealership experience ive had thus far, 10/10 would recommend. as always, by far thr best dealership experience ive had thus far, 10/10 would recommend. More
The worst mistake I make was taking my vehicle to the dealership and paying to have me car damaged in a diagnostics. I can't believe this I am so livid I could just stream! dealership and paying to have me car damaged in a diagnostics. I can't believe this I am so livid I could just stream! More
Len Lyall Chevrolet service is wonderful! I’m always treated with dignity and respect from the people at Len Lyall. They are very kind and considerate and work to help me in every way they ca I’m always treated with dignity and respect from the people at Len Lyall. They are very kind and considerate and work to help me in every way they can. I would recommend them to everyone who needs good service done on their car! More
I was told a 2hr service and when i came back in 4hrs, they hadn't even started on my truck. they hadn't even started on my truck. More
Awesome, great customer service. 100% satisfied with the maintenance. Drop of same day pick up same day. 100% satisfied with the maintenance. Drop of same day pick up same day. More
I always request Lucas Jozefkowz. He knows cars inside and out and always gives top service to a customer.. I would rate him 10 stars if i could.My car had other problems beside need He knows cars inside and out and always gives top service to a customer.. I would rate him 10 stars if i could.My car had other problems beside needing an oil change and your team fixed it in a good time frame. More