Len Lyall Chevrolet - Service Center

Lucas and Rigo were fantastic. They took care of me and kept me informed. I had to give a 4 rating because the electrician never showed to go over my vehicle therefore I still have They took care of me and kept me informed. I had to give a 4 rating because the electrician never showed to go over my vehicle therefore I still have the same issue. I’m only off one day during the week to leave my vehicle. If I schedule an appointment for a specific service, it would be awesome if the issue is resolved. As of this moment, I don’t know how to get a resolution. More

It’s only been 2 day since my truck was repaired. I don’t have any comments to say right now I don’t have any comments to say right now More

Great customer service! Kirk from service has been so helpful, still waiting for the navigation to get fixed though waiting on parts. Chris Henderson has been awesome! Kirk from service has been so helpful, still waiting for the navigation to get fixed though waiting on parts. Chris Henderson has been awesome! More

The people were great! Customer service was great also. Mr. Adam answered all my questions and Mr. Alexis was also great and very helpful. Yes, I would also! let my family Customer service was great also. Mr. Adam answered all my questions and Mr. Alexis was also great and very helpful. Yes, I would also! let my family and friends know. We Love are car. I bought my last car 2017 chevy Trax their also. That is why I came back. More

Great customer service. Quick turnaround. A little pricey but overall good. I do recommend this place. Quick turnaround. A little pricey but overall good. I do recommend this place. More

It was good. Was done very quickly. I liked that Carlos didn’t try to sell us a lot of other services. Was done very quickly. I liked that Carlos didn’t try to sell us a lot of other services. More

Tuve un problema con el servicio que solicité, ya que no solucionaron mi problema y solo me querían reemplazar mi radio, cuando en mi pantalla aparece error de actualizacion solucionaron mi problema y solo me querían reemplazar mi radio, cuando en mi pantalla aparece error de actualizacion More

They are always very attentive and focus on the customers. Never have delays or extended waiting. Prompt service every time. customers. Never have delays or extended waiting. Prompt service every time. More

Great Service and very friendly. They were especially helpful this visit and were able to fix the mystery with the setting on the chips for my heated steering wheel and seats. Than They were especially helpful this visit and were able to fix the mystery with the setting on the chips for my heated steering wheel and seats. Thank you! More

Well I was way over charged for a repair to the tune of $6750.00. Started out with a $1400.00 estimate then I was told it would be $600.00 more because the mechanic had broken off one of the manifold bolt $6750.00. Started out with a $1400.00 estimate then I was told it would be $600.00 more because the mechanic had broken off one of the manifold bolts in the head and it would need to be extracted. Then I was told it could not be extracted with out removing the head now it was going to be an additional $4700.00. Well at this point what else could it do but sit here and take the beating. By the way the final estimate was $6250.00 but when I went to pay who knows where the extra $500.00 came from which made it $6750.00. I talked to the general manager who's name was Dan he said he would get the $6250.00 down for me at least $1000.00 but that was before the mysterious $500.00 extra came into play. So he said how does $700.00 off sound? What was I going to say but sure that would help and he did cut the credit card fee in half for me which they charge 2% of the bill. Dan did give me a old shop car to use and said it is hailed on and was not much but I was very grateful to him because I was with out my car for two weeks. I have taken my cars over the years because they did good work but highway robbery is wrong!! I am sorry to say but I will not be recommending them to anyone. By the way my service advisor (Jesus) was a nice guy but definitely didn't go out of his way to try and help me. In fact told me I should be grateful that they took something off of the invoice. Yes I was, but did they really because they jacked up the estimate on the final bill by $500.00. I never met the service manager or I would list his name as well. You think he would have been the one working directly with me at this point. I do have to say Dan Johnson is a nice man I would give him a 5 star but gave him 3 stars below for effort, he could have helped me more with as to a explanation of why my final bill was $500.00 higher than the written estimate was. They also charged me an additional $200.00 just in case they needed parts that were missed but that was part of the $6250.00 estimate. So with the $200.00 there and the additional $500.00 comes up to what Dan took off my final bill $700.00. See what I mean it was inflated to cover the amount he took off. There is more to the story I left out but it isn't good so I will stop here. More